Vieraskäyttäjä
25. kesäkuuta 2025
This was a family trip and decided to book this hotel in order to have a good night of sleep. Unfortunately, things didn't go well at all as described below: @ 5.30am - while we were sleep with my family, we have been waken up by two mens who entered our room. This is a huge safety concern especially that there was my young child and my wife sleeping in the room!!! Thanks god, nothing happened. They were as surprised as us to see that they have been given access to the same room. This is not acceptable for safety concerns and also because we were supposed to get some rest at this hotel ( Wife couldn't sleep anymore after this event). This issue was reported to the management to get some explanation however they decided to ignore this complaint. Two months has passed there has unfortunately been no response from this hotel about this matter. I kept all evidence of the emails sent in case someone claims in false review. My recommendation is to avoid this Hotel. Thanks IBIS and Group Accor.
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