Alpeiner - Nature Resort Tirol

Nydelig beliggenhet, nydelig hage og deilig med friske blomster inne. Alt av personal er så profesjonelle og ting er ikkeno problem. Deilig mat, spesielt tunfisk med sitronskive.Fin temperatur i basseng til både trening og bading.Julia på trimmen er super, prøvde ikke massasje. Hadde bestillt halvpensjon men det var også tilgjengelig snack buffet, hvilket var mere nok til lunch. Helt supert å trekke fra 5E pr dag for å slippe rengjøring og spare miljø💚

This lovely 4-star hotel is located near Neustift village centre and about 200 metres from Elferbahn, a lift which takes you up to the Elfer mountain. Hotel is reachable in 40 minutes by bus #590 from Innsbruck railway station. It’s not a typical picturesque family run inn, but enormous building with 60 guest rooms, and therefore it lacks a bit of personal service. However, the service was excellent throughout our 9-day-stay. At check in we were handed the Stubai Super Cards which gave us free use of buses and one daily ascent/descent of each of the four lifts in the valley. Our 45m2 junior suite #115 was located on the first floor with big wall size windows facing south-west. You may choose bedding to your liking: double bed with one or two mattresses as hard or soft you prefer as well as pillows and duvets. Bathroom was huge with double sink, wall size mirror, toilet room, separate bath and walk-in shower. Bathrobes, slippers and toiletries were good quality. Wardrobe was 4 closets together and had more than enough shelves and hangers. Only con was tiny safety box inside it which had no room for iPads. The other con was terrace which was gravel without any flowers and had no privacy, and no sun shade making it rather unusable. I would have preferred a normal balcony as on the upper floors. Daily cleaning was always a top notch. There was no air conditioning, but summer nights in the Alps are luckily still quite chilly so opening the terrace door did the job. All guests were allocated own table in the ground floor restaurant for their entire stay. Breakfast was served from 7 to 10 and had everything one could think of plus more. It was superb! There was also a light complementary buffet lunch available at 1 pm including two different soups, salads and breads, a nice surprise and saved us from trying to find a lunch joint in tiny village. 6-course dinner at 7 pm included salad bar, choice of two starters, soup, choice of three main courses (meat, fish or vegetable), choice of two desserts and great selection of cheese if you had any room left. In addition to that, there was a built-your-own-hamburger corner where was also pasta and sauce available – especially popular for younger guests, but adults could enjoy it too. And kitchen was more than willing to prepare something else if and when asked. Wine/beverage menu was good, but be aware that tap water is charged 1,80€ per carafe, ridiculous when crystal clear water is pouring from glacier. The other notable thing is that one should go to dinner at 7 as it was pretty much over by 9. Spa area downstairs was roomy and comfy. Saunas were heated up at 2 pm, and Finnish sauna had proper stove providing adequate +85 Celsius temperature. Both indoor and outdoor swimming pool areas were nice, but outdoor pond’s water was ice cold. Bag of laundry was washed and folded for next day at 25€, however, some clothes were really wrinkled when returned. Internet connection was fast and reliable throughout our s

Unfreundliche ältere Dame an Rezeption, bei Umgang mit Beschwerde ,wegen Hitze im Restaurant abends,auf unsere Beschwerde wurde keine Abhilfe getan,wie Tischwechsel .mit uns wurde nicht darüber gesprochen,die Dame hat sich das notiert,dass der Chef mit uns spricht,leider vergeblich darauf gewartet.Bei der Abreise wurden wir nicht gefragt ob alles ok war etc.. Fliegengitter im Zimmer wären sinnvoll, viele Insekten beim Lüften,Toilette hatte bei uns keine Lüftung oder ging nicht,der Gestank war unangenehm im Zimmer. Kellner,sowie Servicekräfte waren sehr freundlich und gut. Frühstück war sehr gut,Jause mittags auch.Abendessen nach unserem Geschmack durchschnittlich ,doch das ist Geschacksache wenn man später zum Essen ging,waren einige Dinge schon weg,Salate wurden nach Nachfrage aufgefüllt.Die Lage vom Hotel ist hervorragend und Wellnessbereich mit schönem Badeteich ,kann man schön relaxen. Die Stuibaikarte ist super ob Bahn ,Bus oder die verschiedene Gondeln zum Berg kann man täglich alle nutzen

Amazing experience at the Alpeiner! The staff was really accommodating. They offer a free shuttle to a nearby ski resort which was ideal!

Tolles Hotel. Sehr gute Matratzen. Zimmer schön und super sauber. Essen sehr gut und abwechslungsreich. Entsafter beim Frühstück und sehr guter Cappuccino. Nachmittagsjause prima. Das Abendessen war ein echtes Highlight! Sauna und Pool klasse. Im Pollbereich gab es eine Familiensauna, von der aus der ganze Poolbereich einsehbar ist. So können Eltern in Ruhe in die Sauna gehen und haben das Kind immer noch im Blick. Personal sehr freundlich. Unsere Ansprüche sind sehr hoch und wurden hier übertroffen. Wir kommen wieder!

Das Frühstücksbuffet war äusserst reichhaltig. Es gab für jeden Geschmack etwas feines. Die Saunaaufgüsse von Aurel waren perfekt und auch das Peeling im Dampfbad verfehlte seine wohltuende Wirkung nicht.