Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.3
Palvelu4.2
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(77)
Positiiviset arviot(71)
Arvostelut valokuvien/videon kera(19)
Mahtava yöpyminen!(18)
Loistavat huoneet(15)
Puhdas ja siisti(11)
Ystävällinen omistaja(11)
Kätevä sijainti(8)
Hiljainen ja mukava(6)
Tyylikäs ympäristö(5)
Kielteisiä arvosteluja(6)
ENHE
Standard-huone
Majoittunut 11. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.1.2025
我們全家很開心在這裏度過新年,一切都很美好!
Käännä
Vieraskäyttäjä
Superior king -huone
Majoittunut 11. 2024
Liikematkustajat
22 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.12.2024
房間很乾凈,服務態度好,設施齊全,出行方便。
Käännä
Majoituspaikan vastaus: Dear Guest User,We appreciate that you took the time to review your recent stay.We are delighted to hear that you were satisfied with the cleanliness of the room, the service, the facilities, and the convenience of transportation. As a hotel dedicated to providing high-quality experiences for our guests, your positive feedback means a lot to us.We are especially proud of our modern facilities and the quick transportation connections. Crowne Plaza Düsseldorf Neuss is located by the beautiful Rhine River, offering not only comfortable accommodation but also easy access to various attractions in Düsseldorf and the surrounding areas.We look forward to seeing you again soon.Best regards,Your Crowne Plaza Team
Majoituspaikan vastaus: Dear Guest User, Thank you for sharing your experience with us.We are delighted to hear that you were satisfied with the peaceful environment of the hotel, the convenient parking facilities, the spacious rooms, and the overall comfort. Your positive feedback is very important to us, and we are always dedicated to providing our guests with a pleasant stay.In particular, our location offers stunning views of the charming Rhine River and the Düsseldorf skyline, which is one of the highlights of our hotel. Additionally, our breakfast is proud to offer fresh and healthy options, with a variety of choices to accommodate different dietary preferences. We are glad to know that you were able to enjoy this aspect.We hope we will have the opportunity to see you again in the future. Best regards,Your Crowne Plaza Team
Vieraskäyttäjä
Standard-huone
Majoittunut 10. 2024
Liikematkustajat
19 arvostelu
4.5/5
Mahtava
Lähetetty 9.12.2024
酒店很大,適合商務
Käännä
Majoituspaikan vastaus: Dear Guest User,We appreciate that you took the time to review your recent stay.We are pleased to hear that you gave positive feedback about the size of the hotel and its suitability for business needs. As a hotel designed to meet the requirements of business travelers, we are always committed to providing top-notch facilities and services to ensure every guest enjoys a comfortable and efficient stay.We look forward to seeing you again soon.Best regards,Your Crowne Plaza Team
Majoituspaikan vastaus: Dear Deguolaosa,Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed the beautiful view of the Rhine and the spacious room. It's great to know that you were satisfied with your stay, and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit to Düsseldorf!Best regardsYour Crowne Plaza Team
98989abc
Standard King -huone
Majoittunut 10. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.12.2024
比起展會期間住的民宿,皇冠假日簡直就是天堂
Käännä
Majoituspaikan vastaus: Dear 98989abc,Thank you for your wonderful feedback! We're so glad to hear that you had a comfortable and enjoyable stay with us. We truly appreciate your kind comparison, and we're delighted that the Crowne Plaza exceeded your expectations. We look forward to welcoming you again in the future!Best regardsYour Crowne Plaza Team
Max Yascha Nathanael
Superior king -huone
Majoittunut 10. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.11.2024
Erg mooie en grote kamer met een fijn bad. Handig mini koelkastje op de kamer en koffie/thee. Genoeg voorzieningen aanwezig zoals zwembad, fitness en sauna (alleen in de avonduren, dus deze helaas moeten missen). Tevens voldoende parkeergelegenheid in de buurt.
Käännä
Majoituspaikan vastaus: Dear Mr Yascha Nathanael,We appreciate that you took the time to review your recent stay.We are thrilled to hear that your experience at Crowne Plaza Düsseldorf Neuss was so positive. We are delighted that you appreciated the spacious room and the comfortable bath. It’s wonderful to know that the in-room coffee and tea facilities met your expectations. However, we regret that you were unable to use our sauna during your stay. We understand that this might have been a disappointment and greatly appreciate your understanding regarding the limited opening hours we are currently operating. Lastly, we are pleased to hear that you enjoyed our other facilities, such as the pool, fitness center, and convenient parking options nearby. These aspects contribute to the overall guest experience, and we are grateful that you took note of them. We look forward to seeing you again soon.Best regards,Your Crowne Plaza Team
Vieraskäyttäjä
Standard King -huone
Majoittunut 9. 2024
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.11.2024
房間乾淨整潔環境安靜
服務:非常好
衞生:乾淨
設施:齊全
Käännä
Majoituspaikan vastaus: Dear Guest,We appreciate that you took the time to review your recent stay.We are delighted to hear your positive feedback about the hotel’s environment and facilities, especially your satisfaction with the service provided by our staff and the cleanliness of the premises. Every member of our team is dedicated to ensuring a comfortable and spotless environment, striving to provide each guest with an exceptional stay.Our rooms are equipped with modern conveniences and feature double-glazed windows to ensure a quiet atmosphere. Additionally, complimentary high-speed internet access is available, further enhancing your stay with us.We look forward to seeing you again soon.Best regards,Your Crowne Plaza Team
Vieraskäyttäjä
Standard-huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 4.11.2024
Overall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time.
Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit.
The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins.
Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for this great review.We are delighted that you appreciated the comfortable bed, gym facilities, and the quality of our food. Our team strives to provide comfortable amenities and a pleasing dining experience, and it is rewarding to know we have succeeded in these areas.However, we apologize for the initial room allocation error and the locker issue in the ladies changing room. We understand how such inconveniences can impact your stay, and we appreciate you bringing these matters to our attention. Regarding the bar prices, we aim to offer a selection that reflects both quality and value, and we regret if you found the prices to be on the higher side.Nonetheless, it is great to hear that you found our hotel to be a tranquil space during the off-season and that our location facilitated easy access to public transportation for your visits to Dusseldorf and Koln. We also appreciate your comments on the pool amenities and hope you had a relaxing time at our sauna.We look forward to welcoming you back soon. Kind regards,Your Crowne Plaza Team
Vieraskäyttäjä
Superior king -huone
Majoittunut 9. 2024
Liikematkustajat
18 arvostelu
3.0/5
Lähetetty 27.10.2024
定的是大床房,結果是兩個床拼起來的,中間還有條縫
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to review your stay.We have noted your comments regarding the bed and would like to extend our apologies. Our hotel offers a variety of room types, including those equipped with queen-sized mattresses, to ensure a comfortable sleeping experience.If you have specific preferences regarding bed types for future bookings, we encourage you to inform us at the time of reservation or contact our reservations team in advance. This will enable us to better accommodate your needs.We are hoping to welcome you back in the future. All the best.Your Crowne Plaza Team
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. At our hotel, every guest is warmly welcomed, and we are truly sorry that your experience did not reflect this. We apologize that the room assigned to you did not meet your expectations and that your experience at our reception left you disappointed.We are committed to treating all guests with respect and the highest level of service, regardless of nationality or background. Your feedback is a valuable insight for us to further improve our service. We will review this internally to ensure that every guest feels entirely comfortable and welcome with us.Once again, thank you for your openness. Should you give us a second chance, we will do everything possible to provide you with a pleasant and memorable stay.Your Crowne Plaza Team
Yaogunyiren
Standard King -huone
Majoittunut 7. 2024
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.10.2024
酒店有點老,但是非常乾淨,也安靜,周邊風景不錯
Käännä
Majoituspaikan vastaus: Dear Yaogunyiren, Thank you for taking the time to review your stay.While we would like to believe that we offer all the necessary modern amenities, we have noted your feedback. We understand that from time to time things do need to be replaced and refurbished and so do carry out maintenance whenever necessary.We are hoping to welcome you back in the future. All the best.Your Crowne Plaza Team
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your impressions with us. We’re glad to hear that you enjoyed our breakfast and found the hotel facilities to be satisfactory.You’re correct that our hotel is near the Rhine River, and we hope you have the chance to explore the riverside area during your next stay. We regret that the location didn’t meet your needs for the day but are pleased that you were able to enjoy nearby restaurants like the Chinese noodle shop.We look forward to welcoming you back soon!Best regardsYour Crowne Plaza Team
Sefer
Standard King -huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
26 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.10.2024
Sehr Zimmer gemütlich
Auch schön Zimmer
Und Pool und Sauna sehr schön
Ich gerne normal wieder komm
Käännä
Christosm
Standard King -huone
Majoittunut 9. 2024
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.10.2024
Wie immer ausgezeichneter Service und ausgezeichnetes Personal, das sich sehr bemüht!!
Wir lieben dieses Hotel!!
Käännä
Majoituspaikan vastaus: Lieber Christosm,herzlichen Dank für Ihr wunderbares Feedback! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns erneut genossen haben und dass unser Team Ihnen einen ausgezeichneten Service bieten konnte.Ihre lobenden Worte bedeuten uns viel, und es ist schön zu wissen, dass Sie sich in unserem Hotel so wohlfühlen. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen!Beste GrüßeIhr Crowne Plaza Team