Sol Nessebar Palace Resort & Aquapark - All Inclusive

We stayed for 10 days from 23rd May. Not everything on site was open due to season only just starting. HOTEL/GROUNDS Grounds/reception area cleaned and maintained regularly. There is a shop on site that sells drinks, alcohol, chocolate, Beach things, souvenirs etc. Currency exchange at reception and a ATM. 3 lifts available. Games room with pool tables and PlayStations, both are extra cost. First Aid room and Travel Agent help desk also located within hotel. The beach is really close. The water is calm and shallow but there is a bit of seaweed. Sunloungers available at no cost. There is a spa, hairdressers and gym, however we didn’t use any of these. Zorbing and mini go carts are available for extra cost. The wifi was awful, only really got connection if you were in the reception or dining area. In the room it was very hit and miss and by the pool it was non existent. Pools - The hotel shares its ground with 2 other hotels (same chain) There is 3 main pools one for each hotel then a smaller shallower kids pool with a slide then a baby pool. There are 5 slides, you need over 12 to go on your own, under 12 can go on with an adult. You can’t move the umbrellas but there are plenty of them and there are plenty of sunloungers. There is also an indoor pool. The signs say no inflatables but this isn’t policed and they allow them. This may be different in busier times. Improvements for me would be that the WiFi needs to have a much better connection. ROOMS (we booked a family room) The room had a large comfy double bed with plenty of bedding/pillows and a smaller single bed. Plenty of hanging space for clothes but no draws. A mini fridge is in the room and can be stocked at additional cost. Air con was ok and TV had loads of different channels but only one in English. There is also a safe available in your room for a cost of 7 Bulgarian lev per day. The bathroom is a decent size with a good flow shower and a bath. There is also a hairdryer. Towels are replaced daily and the bedding every few days. The rooms were clean and there were 4 plug sockets. We were on the sixth floor, there is a little balcony with a table and chairs and a drying maiden. FOOD Only the main restaurant and German snack bar were open. Didnt try the snack bar but the main restaurant is buffet style and the quality of the food is really good and there is a lot of choice that is constantly replenished. No problem finding a table to eat. You can eat inside or outside. Sign says there is a dresscode but this didn’t seem to be policed. Beware of seagulls if eating outside. During the day there is ice cream, pizza, chips and donuts available at selected hours. Popcorn can be purchased for extra cost in the evening. Staff - all the staff we spoke to were polite, friendly and did everything to make our stay enjoyable. They all went above and beyond and are a credit to the hotel. The evening entertainment wasn’t great for older kids. Seemed fine for younger kids. Th

There were 4 adults and 2 children in our group. We all thoroughly enjoyed our holiday and wanted to stay there for another week. Rooms were a good size and very clean, towels and bedding changed regularly. Food in main restaurant was good and plenty of choice for all of our different tastes. Most of the other restaurants were not open at the end of May, but we didn’t mind as perfectly happy with choice in main Restaurant. The German bar was open and the Pretzels were amazing. Evening entertainment wasn’t the best but we did stay to watch a couple of evenings when they brought in some acts. Massages in the Spa were great, definitely recommend. We walked to the old town in Nessebar, really not that far, would be 15 mins walk without kids, probably 25 mins with kids. Worth seeking out Michael’s Eco Bar for a drink stop while you’re there. We caught a taxi to Sunny Beach, taxi’s were 20 levs in the day time and 30/35 in the evening. It was busy and slightly edgy, wasn’t really my vibe, prefer things a bit quieter so only went once. Tips: if you have kids take a few extra levs to this hotel as there is a Candy Floss and popcorn machine (5 lev), also go carts (4 lev) and a Zorb (15 lev). The kids absolutely loved all of these. We enjoyed spending time at the beach by the hotel, free sunbeds if you’re staying at Palace. I would also recommend the beach towards the right of the hotel, a couple of minutes walk along, they do charge for sunbeds there but there’s a lovely beach bar called Llian’s Restaurant and Bar which serves great food. We did the Tui Catamaran Cruise, wonderful! Dolphins swam alongside the boat. Compared to what I would expect of a five star in the uk I wouldn’t say it’s five star, but had all the facilities we needed for a lovely holiday.

What can I say about the palace great food such a lot of choice . Very clean the cleaners work very hard the staff are outstanding from the bar staff to the animation team who are so funny and friendly they are always happy to help There is Denis. Who is always very friendly helpful and always got time for his guest. This is my second time of visiting the sol palace with friends who we met there and we are already looking to book for next year. This year the night entertainment was brilliant cya next year. Xx

Room good. They got 3 hotels all put into one. Too many children for me. Meal times terrible looking for a table. Food cold. Taxis a rip off. Location nothing near. Won't be back. Show time repeated every week.I was there for two. Animation person said Scots were stupid.

We went for 11 nights on the 1st of may, not everything was open but the hotel opened the slides for us on a few of the days. There was plenty to do and the animation team was amazing at getting people involved with the activities. The room was amazing, there were plenty of food options as I am a fussy eater and normally struggle to find things to eat. I would definitely return in the future.

Everything could be considered as perfect stay except one incident that ruined our vacation in this hotel. Last night of vacation we found that my son's watch disappeared. We tried to find it, swimming pool, beach area, room, everything was checked, reception informed and what we found in the application of GARMIN ? That our watch is located in the another room, on another floor. So someone stole it, but hotel refused to support us to get our property. We were not able to call the police due to fact that it was early morning just before our transfer to the airport. The case was registered in GARMIN service support, we also made a report for Polish Police but obviously this hotel avoids their responsibility for such situation. So be aware, thieves in this hotel are unpunished. Additionally, more cases with stolen wallets, shoes, tablets were observed last August. So if you want to be sure that your possessions are safe, chose another hotel to stay.