Hostel First Katunayake

Worlds worst hotel that don't even exist I went to colombo and called them many times but no response. When I reach the mentioned addresss this hotel wasn't there even. I asked many people find this hotel in whole road, many streets but it was not there. Literally, it's word situation I ever faced. Never book this hostel. Fake hotel, Trip. Com please take action against this and make sure to place those hotels which exist actually. Not in imagination

Worst place in Colombo. We made reservations for 2 rooms. On reaching the property at around 11 in the night, we got to know that the AC was not functional in both the rooms we were put in. We immediately informed the staff present there and asked him to shift us to a room where the AC was working. He refused. We called the owner of the property who came at around 12:30 in the night and told us that he will not honor the bookings made by is and forced us to leave the property. The owner also made personal remarks against us and the country where we came from. The owner was rude, dumb, non-accommodative and also made personal remarks against put female friends. This came as a shock for as we have a very good experience in Sri Lanka and every place we visited for over 10 days treated us well and the manner in which one should treat the guests. We also informed the owner of this property to inform the other guests who were scheduled to arrive after us about the issue. He flatly refused. Worst possible place to go. Just book another property which is in the same area (Transit Studio) who immediately took us in and helped us at 1AM in the night. Dont book this place ever.