Jetwing Thalahena Villa

Best location and peaceful surrounding for the perfect getaway. Butler Mahinda was very supportive and attentive throughout the stay. The food was good and beautifully presented. There's the option of dining at Jetwing lagoon which is perfect to get the best of the lagoon view too.

Excellent property and very convenient to access. It was a remarkable place with calm and romantic vibe. The master suit was spacious and well maintained. Mr.Mahinda , the butler provided a very good service. Food was good, specially dessert.

The stay at the villa was great. Rooms were comfortable and cozy. The place needs to have a small refurbishment. Apart from that the villa was great with good access to all facilities at Jetwing Lagoon including the Spa, Yoga etc Also want to make special mention of Mahinda the butler of the Vila. He was extremely attentive at all times and provided a great butler service which was the icing on the cake Need to also mention the attentiveness of Romello the Manager and Buddika the Asst Manager who are fine hospitality ambassadors

The villa is large, spacious and ideal for a quiet and relaxing stay. The environment is quiet and has a very relaxing atmosphere. Food, which has to be ordered a la carte is provided by the Jetwing Lagoon across the street. There was a very decent spread and the quality was good. While there are two smaller bedrooms on the lower floor, when booking via the Jetwing website the default option is the master bedroom on the upper floor - and it comes with a spacious living room that opens up to the private pool and the beach. The bathroom in the master bedroom is vast and has a large tub as well. The service provided by our butler, Mahinda was excellent. The Air conditioning unit though is quite old and noisy and I recommend that gets updated. Overall a pleasant experience.

Me and my partner stayed in the Master room with plunge pool in the villa. All in all it was a lovely concept. The room was clean, spacious and very cozy. The bathroom was big, clean and well equipped with the basic requirements. Loved the plunge pool since it was a proper plunge pool with a comfortable water level. Few suggestions- If possible try to put a half shade roof/ cover over the pool since its abit uncomfortable when its too sunny. Also please do check the wood area near the shower since few wooden strips were moving and not stable. The blinds to be replaced i guess since it look abit old. Food - Lagoon food can do better if they add more variety and flavour. Apart from above, our butler, Puraka was outstanding! He was taking care of us all along, so helpful, kind, always with a bright smile and did his job way better than we expected. We personally think he should be rewarded since every review was about him and we would definitely come back cz of the villa and for his excellent service. Further, it was my partner's bday and Puraka had arranged a decor eventhough it was notified by me at the last moment. We had a lovely stay and enjoyed it very much!

I found the customer service very good in the hotel and if we talk about the environment, it is a very natural and attractive hotel. I will say again that it is a hotel with the best customer service.