Regenta Arie Lagoon Negombo arvostelua

when we walked into the hotel, we saw a lot of people playing in the swimming pool, some women wearing skirts with black scarfs on their heads, men wearing T-shirt, they playing, laughing, even eating in the water, making the water disgusting, we were totally shocked! there's a restaurant in the hotel, they were holding a party from evening to midnight, playing music every every loudly! there was a machine just close to the room, I don't know what kind of machine is, I took a picture, it made noise loudly just liked a big truck driving pass your room all the time . Mosquitoes are extremely abundant in the room, but there's no mosquito net or mosquito incense. you can imagine the disgusting pool, the loud noise all the night, abundant mosquitoes, making the hotel like a hell for the guests. I can take legal responsibility for what I said is true!游泳池里很多人穿服泡在水里，女的穿裙子包头巾，男的穿短袖T恤，他们又闹又笑甚至在游泳池里吃东西！晚上酒店的餐厅举办party直到半夜11点半45分才结束，音乐声震动窗子哗哗响。房间旁边有个机器，不知道是什么，像个大卡车一样整晚响不停，这里简直就是一个地狱！我可以为我说的真实性负法律责任

這家酒店是我們到達斯里蘭卡的第一站，有點可惜的是我們的航班在晚上抵達，所以來到酒店感受到的是貼心的服務，第二天早上起來去吃早餐的時候，被大草地和泳池驚艷到了，環境真不錯，可惜要出發了，不然遊個泳肯定也是很快活的事情😄

這個酒店是我這次行程中性價比最高的，之前的倆大一小都要 2000+，這裏不需要加床費。衹要三位數以內，我看了酒店隔壁就要倆千多的房間。而且房間大，陽台也超大，前台幫我們免費升級了房間 整個酒店很有度假感覺，在別墅區，很安靜，下次來斯里蘭卡尼甘布一定要多住倆晚

Hôtel super, avec un accueil très chaleureux ! Le sunset face au lagoon et à la piscine est à faire et nous avons très bien mangé Propreté des lieux, service de grande qualité (voiturier, réception très réactive,…) Je recommande !

After initially staying at Regenta Arie Lagoon last year with a cousin, I returned this year with family and friends and couldn’t have been more impressed. They were so responsive beforehand, met our various groups flying in from overseas at all hours and were such good value for money with excellent facilities. The beautiful pool and delicious breakfast buffet were a hit with all our family and friends. The GM Mr Shashika went out of his way to assist with bookings and coordinate other day trips as part of their service which was greatly valued. We will definitely be back!

This was our second visit to Regenta Arie Lagoon, and once again, it was an amazing experience! From the moment we walked in, the staff stood out—they were incredibly friendly and helpful. Any little issue was resolved so quickly, and they really made us feel cared for. It’s rare to come across service that is *this* good. The food was absolutely delicious and served in abundance, which was such a treat. The rooms are super spacious for the price, making it such an easy choice to stay here. Everything was so clean—the bathrooms especially were spotless and had reliable hot water, which was a big bonus. There were many big swimming pools to enjoy, and the views of the lagoon were calming. Every little detail felt thought out and well-maintained. We stayed here so that my sister could have an easier and more joyous time getting to the airport, and it couldn’t have been more convenient. Thank you to the amazing team at Regenta Arie Lagoon for making our stay so wonderful again! Honestly, we don’t have a single complaint—it’s a 100/100 stay for us. We wish the hotel all the success and prosperity in the future and hope it continues to provide this level of outstanding service for years to come.

Ok ophold Hunde og fugle benytter også poolen, som godt kunne trænge til at blive gjort rent. Stedet er mere slidt end billederne fortæller. Værelse og badeværelse var rummeligt og rent

This was the worst hotel we stayed at Sri Lanka . The rooms were terrible the bathroom was filthy. The restaurants looked scary the pool was slimy. We thought we would have a drink at the bar. What a mistake it was hot and the music was pumping like a night club. We left and decided to venture to Jet Wings resort next door which was simply amazing.

Ok place to put your head down after a long flight before you get out of the city. Rooms a bit dark and tired. Bar and pool staff lovely but restaurant staff not the best at service. The dinner was average. Everyone trying their best but need more training to ensure guests get drinks with meals and service completed quicker than 90mins.

1er hôtel une fois arrivée au Sri Lanka et nous avons été enchantés. Belle chambre, belle piscine, personnel chaleureux et buffet complet. Nous avons en plus la chance d’être venu lorsqu’il n’y avait pas trop de touristes donc c’était très calme.

Stayed here recently for 1 night at the start of a Trip A Deal tour to Sri Lanka and would stay here again. The property and room looked fresh and clean with a polished cement floor which took a while to get used to, but seems common in Sri Lanka. The room we had was quite big with a large firm-ish bed. The pool was cooling, with a nice outlook, but poorly positioned near the dining room. The hotel however, is not well positioned, but in a quiet area - Tuk Tuk needed to go anywhere interesting. We experienced a massive thunderstorm here overnight and some in our party had their rooms flooded. It represents good value, and would great for a relaxing few days.

The room I booked did not exist. The manager tried to convince me that the room they put me in was the room I booked. I had to contact ******* to try to resolve the issue which did not happen. They promised to add a $90 credit to my account, I haven't seen that credit yet, but it may be processing. The resort said they would comp me breakfast for the remainder of my stay but that did not cover the charges I should have recouped.

Lovely hotel to stay after a flight, would of been good to stay longer food was good great Tea & Coffee, very relaxing rooms, beds very comfortable beautiful surroundings perfect and relaxing close to outside amenities showers were great swimming pool great

One of the hotels used by Luxury Escapes tours in Sri Lanka. Accoms were nice enough, drink on arrival and good customer service in the hotel part. Loved the pool aspect and that the hotel had a gym (which I used). Biggest downside was the area, I wouldn't really recommend this location, need to get a Tuk tuk to Negombo, which wasn't that nice a place to visit (we looked at the fort and the fishing markets, but I wouldn't recommend stopping). The town centre itself wasn't anything great in comparision to other stops in Sri Lanka. Possibly in the wrong area to get the best out of Negombo. Worst part was the service in the ala carte restaurant. We had been earlier in the day and people were getting food within 20 minutes. We needed to eat and had an hour before our tour meeting at 7pm, we ordered a drink each and three meals between three of us. Took 20 minutes for the drinks to come out, and then after 40 minutes we checked on when the food was coming, told it was shortly. Then another 20 minutes for ONE main to come out, and then another 15 for the next, and then another 5 for the last. Couldn't understand the delay, the buffet restaurant was nearly empty, nothing seemed to be happening quickly inside that would account for the extraordinary delay. We got the bill - all full price, so we asked manager for a discount as we had missed the meeting and had been stuffed around. It wasn't overly expensive, more the principle of the matter. They offered 10% (basically the service charge or a tax) and then couldn't allow more apparently. This just really was disappointing service. In the end I negotiated a free coffee in the morning. I also suggested that they should provide updates if customers are waiting a long time, and perhaps a free drink and some apologies for delays. Breakfast (buffet) was better as I served myself, food however was generally not hot unless you visited omelette stations etc. This was the second night in Sri Lanka and by far the longest time we waited for foods over the trip. This did seem to be a theme throughout Sri Lanka however in hotel restaurants (buffet foods always cold, and slow service for a la carte). I would not stay here again for the location, but also the food.