Protea Hotel Ndola

Protea Hotel Ndola arvostelua

Protea Hotel Ndola

/ Kitwe Dual Carriage Way, Ndola, Copperbelt, 00500, ZambiaNäytä hotellin tiedot
Protea Hotel Ndola
Protea Hotel NdolaProtea Hotel NdolaProtea Hotel Ndola
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Hintatakuu
1 yö

Vierasarvostelut

4.1/5
Erittäin hyvä
30 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet3.9
Palvelu4.3
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(30)
Positiiviset arviot(28)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
King-huone - Näköala puutarhaan
Majoittunut 10. 2024
Liikematkustajat
25 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 27.11.2024
環境還是不錯的,就是房間設施不齊全,也許是住國內酒店習慣的問題。
Käännä
Vieraskäyttäjä
King-huone - Näköala puutarhaan
Majoittunut 3. 2024
Liikematkustajat
9 arvostelu
2.0/5
Lähetetty 28.4.2024
房間一般!
Käännä
SEYOUNG
King-huone - Näköala puutarhaan
Majoittunut 7. 2023
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.8.2023
Nice Hotel in Ndola.
Käännä
Vieraskäyttäjä
King-huone - Näköala puutarhaan
Majoittunut 4. 2023
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.7.2023
服務人員很熱情,非常的不錯
Käännä
Vieraskäyttäjä
King-huone - Näköala puutarhaan
Majoittunut 3. 2023
Liikematkustajat
7 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 6.5.2023
恩多拉酒店選擇太少,這家是是比較好的
Käännä
Vieraskäyttäjä
King-huone - Näköala puutarhaan
Majoittunut 8. 2022
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.11.2022
非常不錯😊
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
3.0/5
Lähetetty 7.1.2025
Returning to the Protea after a year and interested to see how much had changed since the last visit. The rooms as usual were clean, airy and spacious. Staff as ever were professional, courteous and friendly. Top marks for having maintained that in all my visits in a time were consistency is a problem. I still think the food can still improve. Both the conferencing and a la carte meals were below the standard you would expect from an establishment like this. The braai on the Friday was a breadth of fresh air however and we thoroughly enjoyed that. They have a new wing with executive rooms and suites. If you have the extra money they are worth booking and staying in. If you are a Marriot member do check everything on checkout to ensure everything is in order and your points are allocated to you. All my visits have been a pain to get my points allocated as despite instructions to the front desk at check in and check out, they go an do their own thing making it. mountain to climb to get your points. Not sure if it is ignorance of the process as of all the Zambian Protea Marriot hotels this is the only one I consistently encounter this issue. It is because of this and the food that the hotel gets a 3 star instead of a 4 star rating.
Käännä
Heidi
Majoittunut 8. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 17.9.2023
Amazing The staff was so kind and friendly. We had a wonderful stay.
Käännä
Majoituspaikan vastaus: Dear Heidi,Thank you for the positive feedback, we are glad your stay was wonderful and memorable.It was a pleasure serving your needs. We look forward to your next visit.
Vieraskäyttäjä
Majoittunut 7. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 20.8.2024
Best hotel stay in Zambia.The Facilities are beautiful and quality - many hotels here just look good on the surface or when first built but here the quality shines through. The staff were immediately helpful and kind. I was exhausted from a very long day and was given the key to go and relax in our room while my husband finished check in. The room was beautiful and I loved all the little touches - like adjusting the shower temperature with handles that I could reach from out of the water spray. Breakfast we Great and staff where super helpful.
Käännä
Kenneth
Majoittunut 3. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 25.4.2024
All was good,close to airport & the smaller Chinese mall,otherwise need transport to anywhere else
Käännä
Camper13764769335
Majoittunut 3. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 14.4.2024
Stayed a night, was busy but it had a nice quiet ambiance. Clean room, friendly staff. Food overpriced and may need to address the ventilation, could smell breakfast as I opened my door to head out....however, the free breakfast did not disappoint. Its the one time I wish I had two stomachs lol
Käännä
chileshe
Majoittunut 12. 2023
Perhe
5.0/5
Ylivertainen
Lähetetty 9.1.2024
Second time staying here. A clean and well kept property. Away from the hustle and bustle of the city. Very helpful and polite staff, who went out of their way to make our stay pleasant. Another great Protea experience. Would definitely recommend this place.
Käännä
Majoituspaikan vastaus: Dear Valued GUESTThank you for leaving a review on our hotel after your recent stay with us in January 2024. It was a great pleasure hosting you again. It is so refreshing to get such positive feedback regarding our property and helpful STAFF.We certainly hope to have you stay with us again.Kind RegardsFarai MukuhwaDeputy General ManagerFood & Beverage Operations
chirandu001
Majoittunut 1. 2024
Liikematkustajat
3.0/5
Lähetetty 17.2.2024
Returned to the Protea for the first time post COVID. Kudos to the staff for excellent service, professionalism and friendliness. Always available to happily attend to your needs the hotel definitely deserves and 11/10 for their staff. The rooms were clean, airy and spacious (spacious showers you could easily fit two). I would have thought they would offer more television channels than the few they gave but then again I am not one to spend too much time on screen. The lack of air conditioning in the restaurant and reception area meant on really hot days it was quite uncomfortable to relax there. The food in general was ok, nothing to shout about, but the Chef did make a special dish on one of the nights (but that has its own review). Altogether probably the most comfortable accommodation you will get in Ndola and quite honestly the best staff by far. 3 stars due to the food being average and inconsistent, but there are two or three great Indian restaurants nearby.
Käännä
Majoituspaikan vastaus: Dear Chirandu001, On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Ndola. Thank you very much for sharing your best travel experience with others on Trip Advisor and for your positive comments, especially about the food , service, cleanliness and STAFF. We sincerely apologize for not meeting your expectations. We have taken note of your comments and this will be addressed by management. Once again, thank you for choosing our hotel and we look forward to welcoming you back again soon.
Darren
Majoittunut 7. 2023
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 27.8.2023
Always a pleasure staying at Protea!
Käännä
Majoituspaikan vastaus: Dear Darren,Thank you for the positive feedback, it was a pleasure serving your needs. We look forward to your next visit.Kind RegardsReservations Agent
Clifford
Majoittunut 7. 2023
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 20.8.2023
Best hotel in Africa
Käännä
Majoituspaikan vastaus: Dear Clifford,Thank you for the positive feedback, it was a pleasure serving your needs. We look forward to your next visit.Kind RegardsReservations Agent