Protea Hotel Ndola

環境還是不錯的，就是房間設施不齊全，也許是住國內酒店習慣的問題。

服務人員很熱情，非常的不錯

Returning to the Protea after a year and interested to see how much had changed since the last visit. The rooms as usual were clean, airy and spacious. Staff as ever were professional, courteous and friendly. Top marks for having maintained that in all my visits in a time were consistency is a problem. I still think the food can still improve. Both the conferencing and a la carte meals were below the standard you would expect from an establishment like this. The braai on the Friday was a breadth of fresh air however and we thoroughly enjoyed that. They have a new wing with executive rooms and suites. If you have the extra money they are worth booking and staying in. If you are a Marriot member do check everything on checkout to ensure everything is in order and your points are allocated to you. All my visits have been a pain to get my points allocated as despite instructions to the front desk at check in and check out, they go an do their own thing making it. mountain to climb to get your points. Not sure if it is ignorance of the process as of all the Zambian Protea Marriot hotels this is the only one I consistently encounter this issue. It is because of this and the food that the hotel gets a 3 star instead of a 4 star rating.