Pyramids Height Hotel & Pyramids Master Scene Rooftop

excellent

It was a great experience with an excellent view of pyramid and talso very good service They have magnificent ideas for the tour in Egypt by showing places to visit and best restaurants. I am very happy to accommodate their for a very special 4 days

Hotel con splendido rooftop vista piramidi, meraviglioso al tramonto. Ci hanno organizzato 2 tour con guide molto preparate e gentili. Buona colazione egiziana con ottimo succo di mango fresco. Personale gentile e disponibile ad aiutare. Migliorabile la pulizia per gli standard italiani.

The hotel was okay, and Mohamed was accommodating. We booked a room with a pyramid view; well, you can see the pyramids if you hang through the window and look backwards, but it is not an actual room view. We were told we could only pay with euros or dollars but not Egyptian dollars, or via bank transfer (with an extra fee (!) on top). There was no prior knowledge about paying extra for not being able to exchange money at the airport or reception despite the fact it is advertised the hotel offers money exchange. Do not take me wrong; the beds are comfy, breakfast is tasty, and you can see the pyramids from the roof while having a brekkie. The breakfast staff was helpful, too. Airport shuttle was top and super quick. As I said, there must have been a language barrier, which is, hey, okay, I am not a native speaker either. But there is no shame in advertising less (and then offering more) and asking questions if you are not sure what the question was. We all work in hospitality, in hotels in fact, and trust me, clear communication can save any situation. It would be nice changing what is actually provided, no spa, swimming pool, money exchange or laundry service. Offering clothes washing but not drying can be tricky when you have an early flight to catch on the following day early Morning. (Especially when promised via text and verbally the day before and day the same day too several times everything is washed and dried!) Update your amenities and services your offer and you will be great guys. The place has potential! But, sadly, for what we paid and what we got did not match at all.

They were nice when I checked in but immediately tried to start aggressively selling me packages and tours. The room was fine and AC worked ok. It's nothing fancy and you need to realize you are in Giza. They cancelled my reservation right after I checked out so I couldn't write a review on ***********. Seems kind of weird. Not sure about this place.

Very good staff and good location and the view from the rooftop is incredible the room was clean and the bathroom is good and clean also I just want to thank the owner for everything he did for us the breakfast is really amazing