Brent
16. lokakuuta 2023
Irresponsible
Unfortunately we faced a very negative situation. The manager e did not seeminly understand the gravity of the matter. Perhaps language/ culture playing a part would like to give Ema the benefit of the doubt. The suite itself is beautiful, great location, well appointed, stylish. We thought it and believed it would be the 9.6 rating it was billed as. The issue we encountered, we felt was serious. We had hoped the property would do the right thing and take responsibility. Instead they offered a sorry and then went silent.
At check in we noticed a smell but assumed it was a cleaning agent. We arrived shortly after the suite had been readied for our arrival. We spent the bulk of the afternoon and the early part of the evening out enjoying Nazare. We returned to the suite after dinner and turned in early. We awoke to an overwelming smell of mothballs. We uncovered two packs of these in the bedroom cupboard amongst some fabrics. Of course we moved these outside once discovered and alerted the property. The fumes were so toxic that the bedroom could not be slept in for a number of hours in the middle of the night. The fumes disapated somewhat with time but by then both my wife and I were experiencing the affects of being in close proximity for an extended period of time. A Google search clearly laid out the effects, concerns and risks associated with this product. This is serious stuff. Banned in most parts of Europe, certinally not for use in an area where people are sleeping.
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