Hotel la Bastie d'Urfé

Ni le cadre, ni la qualité ne valent 3 étoiles et le niveau de prix. Décevant.

Chambre très propre, lit de bonne qualité, surface un peu réduite. Par contre très déçu par le restaurant.... Il faut choisir son plat avant 19h00 ?? Menu annoncé 28 euros, payé 29 .... Entrée demi portion de quiche, ridicule. Dessert moitié de part de gâteau, ridicule ! Et plat copieux, mais sec et réchauffé (cuisse de lapin). Rapport qualité prix : nul !

Having had an unexpected cancer diagnosis and needing urgent chemotherapy treatment, I was obliged to cancel my trip to France. I requested a refund from Madame Carline Huque at Hotel La Bastie D Urfe, This request was refused several times despite giving over two months notice. I was surprised given every other French hotel was sympathetic to my situation and were compassionate enough to refund without hesitation. Several even sent notes wishing me well for my treatment and recovery. Everyone received the same 2 months notice. Hotel La Bastie D Urfe were singular in their refusal to refund. They subsequently failed to respond to my follow-up emails appealing for them to do the same as everyone else. Cancer care could be needed urgently by any one of us, or, by our friends or family. And the treatment is tough. Please support me and my request for a refund and don't stay here... * I suppose it takes a particular type of person to take over a hotel known locally as ‘Murder Hotel’. A few years ago, Alfredo Stranieri, a guest and serial killer, took a liking to the place and forced the previous owners, Nicole Rousseau and Claude Moulythe, to sign a deed of sale before shooting them. He buried the bodies beneath the flower bed at the entrance and proceeded to run the hotel himself.