Naisoso Island Villas - Fiji

別墅超級大，感覺可以住下不止8個人。環境也很好，泳池很乾凈，離海邊特別近。唯一不方便的就是不太好打車，如果自駕來玩那很方便的，離南迪鎮車程20min。

Purpose of our stay was celebrating milestone birthdays, 70th and 5 year old. Disappointing from the time we arrived. No transfer on arrival. We were given an unsatisfactory explanation from the staff at main office re. Transfer. We stayed at Villa 84. My sister and I arrived early and decided to swim in the pool. Staff member made coffee and hung around. We did not want to entertain but we were not rude. Shared spaces needed a good wipe down. We used wipes we had to do that. The fridge was dirty and still had items in it from possibly previous stay. We had staff coming and going from the Villa unannounced throughout. We could see only the bins in our rooms were emptied. We figured the pool guy cause he did what was required and left with out a word each time. We had to request for cleaning items and towels. We got them near the end of our stay. You advertise on your website all the services you provide for a top class stay but we did not receive any of it but we paid and expected a quality experience. We had 9 adults and there were only two single couches in the living room. We appreciate the request for a baby cot was provided. The pool was a highlight but please fix the tiles. My nephew was cut from it and we did notice a few tiles missing. There is so much potential for a great stay and a better service. We haved stayed at other resorts in Fiji and received quality service and great experiences. Disappointing that we will not recommended Naisoso Villa to anyone.

House was great, but full of pests. Zero peat control whatsoever. Customer service is sub par. Communication is horrible, and expect issues with your booking as far as “villa not available, we’ll give you another one” , “oh we thought you’re coming tomorrow” etc!!