Shree Balaji Lawns and Resorts

I am writing to express my disappointment and frustration with my recent experience booking a room at your hotel. Treebo Excellent homes Nashik Despite making reservations over the phone, I encountered inconsistent pricing, unexpected extra charges, and poor customer service. Specific issues: 1. Inconsistent pricing: Each time I called, I was quoted a different rate. 2. Extra charges for children: We were charged additional fees for our small children, which was not disclosed initially. 3. Refusal to refund prepaid amount: When we requested to leave due to dissatisfaction, we were denied a refund. 4. Small rooms and high charges: The rooms were significantly smaller than expected, yet prices were higher compared to similar establishments. I was particularly disappointed with the lack of cooperation and professionalism displayed by Owner'. As a customer, I expect transparency, fairness, and respect. To resolve this matter: 1. Provide a clear explanation for the pricing discrepancies. 2. Offer a refund for the prepaid amount. 3. Consider revising your pricing policy to include all applicable charges. I hope you take these concerns seriously and take necessary steps to improve your hotel's services. Sincerely, [apurva ]

Had a wonderful stay at excellent homes. Mr Keshav provided 5 star services with absolutely no hassles. Rangnath dada was a perfect host. The hotel provided very tasty breakfast and the overall stay for very satisfying. Laundry A/C TV were all in perfect condition.

It was a good experience ,food was okkokk...mr.kesav is humble and polite.he help us for breakfast. But we didn't get the room as per our conversation,while doing reservation. We booked 2 deluxe room but both the rooms were different and we didn't got proper response for the same .