Everything was pretty good, except for when my luggage broke .. for a four star hotel … we have push the bellboy cart ourselves is very disappointing. The staff don’t bother to offer help.
Käännä
Majoituspaikan vastaus: We are pleased to hear that most aspects of your stay were enjoyable. However, we are truly sorry to learn about the inconvenience you experienced with your luggage and the lack of assistance from our staff. This is certainly not the level of service we aim to provide, especially at a four-star hotel. We will address this with our team to ensure that all guests receive the attentive service they deserve. We hope to have the opportunity to welcome you again and provide you with a more comfortable and seamless experience.Thank you once again for bringing this to our attention.HOTEL MYSTAYS PREMIER Narita
Vieraskäyttäjä
Standard Urban Twin Room - Standardi kaupunki kaksoset huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.3.2025
房間很寬敞,樓下有便利店,買東西很方便。
Käännä
Majoituspaikan vastaus: Thank you for sharing your experience with us. We are glad to hear you were satisfied with your room and as found the FamilyMart in our hotel convenient. We appreciate your feedback and look forward to welcoming you again in the future! Kind regards, HOTEL MYSTAYS PREMIER NARITA Front desk
Standard Urban Twin Room - Standardi kaupunki kaksoset huone
Majoittunut 2. 2025
Perhe
21 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.3.2025
舒服離機場近方便
Käännä
Majoituspaikan vastaus: Thank you for your feedback and high rating. We are pleased our proximity to Narita Airport was convenient for you. Your review and recommendation are welcomed and appreciated. We hope you will visit us again in the future. Hotel MYSTAYS PREMIER NaritaReception
Vieraskäyttäjä
Standard Urban Twin Room - Standardi kaupunki kaksoset huone
Majoittunut 1. 2025
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.3.2025
Regular shuttle service to Narita airport etc really helps us to chill a few days before going to Tokyo.
Käännä
Majoituspaikan vastaus: Dear guest, Thank you so much for taking your time to review Hotel MYSTAYS PREMIER Narita. We are glad you enjoyed your time with us and that our location perfectly suited your trip needs. We strive to provide the best customer service, so we are delighted that we were able to exceed your expectations. We look forward to seeing you again. Hotel MYSTAYS PREMIER NaritaReception
Vieraskäyttäjä
mukava huone - tupakointi(parivuode)
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
3.2/5
Lähetetty 2.3.2025
Average
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback with us. We appreciate you bringing your compliments. Each member of our team strives to deliver a positive experience. Your review and recommendation are welcomed and appreciated. We hope you will visit us again in the future. Hotel MYSTAYS PREMIER NaritaReception
Majoituspaikan vastaus: It is a delight to hear that your stay at Hotel MYSTAYS PREMIER Narita was grateful.We are very appreciative of your positive words. We work extensively to provide our guests with a special moment and experience. Your feedback encourages us to continue doing it.Thank you again for choosing us, and we look forward to seeing you in the future. Hotel MYSTAYS PREMIER NaritaReception
Anonyymi käyttäjä
Superior Double -huone
Majoittunut 1. 2025
Muu
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.3.2025
It is very clean, nice staff and helpfull bus to the airport terminal
Käännä
Majoituspaikan vastaus: Dear guest, We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. We truly appreciate your feedback and look forward to welcoming you again in the future! Kind regards, HOTEL MYSTAYS PREMIER NARITA Front desk
是mae啊
Standard Urban Twin Room - Standardi kaupunki kaksoset huone
Majoituspaikan vastaus: Dear guest,Thank you for your wonderful review! We’re so glad to hear that you found the convenience of the convenience store in our lobby helpful for your needs, whether it’s for a quick snack or enjoying a coffee in the morning.We truly appreciate your feedback and look forward to welcoming you again for another enjoyable stay!Best regards,HTOEL MYSTAYS PREMIER NARITA Front desk
Hsuyuhsuan
Mukava huone - savuton(parivuode)
Majoittunut 1. 2025
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.2.2025
服務態度親切,衛浴設備算大了,枕頭還有附記憶枕給我們,睡得很舒適!
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your wonderful review! We’re delighted to hear that our friendly service, spacious bathroom, and memory foam pillows made your stay comfortable.We look forward to welcoming you again in the future! Best Regards,HOTEL MYSTAYS PREMIER NARITA Front desk
FatinFarhana09
Kolmen hengen standard-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
6 arvostelu
4.7/5
Mahtava
Lähetetty 23.2.2025
The room is decent. just enough space for 3pax. Love the provided pyjamas. Ironing facilities available upon request. Airport shuttle services is so convenient. Just be there on time. No reservation needed. Family mart convenience stores just below the hotel.
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your wonderful review! We're happy to hear that the room size was just right for your group, and that you enjoyed the provided pyjamas and convenient ironing facilities. It's also great to know that the airport shuttle service and the nearby Family Mart added to your convenience.We look forward to hosting you again in the future.Best regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Majoituspaikan vastaus: Thank you for staying with us and we appreciate your kind review! We’re glad to hear that you enjoyed our spacious rooms, peaceful environment, and well-equipped facilities. It’s also great to know that you found our airport shuttle service convenient.We look forward to welcoming you again in the future!.Kind regards,HOTELM YSTAYS PREMIER NARITA Front desk
Majoituspaikan vastaus: Dear guest,Thank you for your detailed review! We're delighted that you chose to stay with us for your last night in Tokyo and that you enjoyed the peaceful and romantic atmosphere, as well as the beautiful scenery from your window. We're also glad that our Japanese-style ambiance and convenient airport location made your trip more comfortable.We look forward to welcoming you again in the future.Best Regards,HOTEL MYSTAYS PREMIER NARITA Front desk
Vieraskäyttäjä
Executive-kahden hengen huone, savuton
Majoittunut 1. 2025
Perhe
2 arvostelu
1.5/5
Lähetetty 14.2.2025
卫生有很大的改進空間
Käännä
Majoituspaikan vastaus: 尊敬的客人,感謝您選擇入住酒店 MyStays Premier 成田,並抽出時間分享您的寶貴意見。對於此次入住期間未能達到您的期望,特別是衞生方面的問題,我們深感抱歉。我們非常重視您的反饋,並已與相關部門分享,以加強清潔管理,確保為每位客人提供更加舒適、衞生的住宿環境。我們將持續改進服務,希望未來能為您帶來更愉快的入住體驗。期待您的再次光臨!酒店 MyStays Premier 成田