Hotel One Naran

The existing reviews on Trip Adviser for Hotel One have questionable grounding in reality. I have just spent 12 days travelling around northern Pakistan, and this was both the most expensive and the worst hotel. It is misrepresented on its website - there is no valley view - extremely noisy all night and breakfast is not available before 8am. When we complained to the management and asked for a refund, the first response was that we were wrong, the second was to sack two staff, the third was to take a refund from their wages. This is outrageous behaviour. Poor employees should not be penalised for management failures. I paid in full, explained that staff should not be sacked, and am now seeking compensation from the Pearl Continental's senior management. This hotel is a disgrace to their franchise!

This property is defiantly not from PC chains, room were ok though had dirty carpets but the bathrooms were in terrible state. If you are coming from Abroad, you will definitely will find this property dirty, I booked this property as it was advertised that this hotel Is part of PC but in my opinion definitely not. The area around the property is very very busy and noisy. I had trouble sleeping as it felt I was sleeping on the road. Staff were nice though, will never stay in that property again

Amazing Experince, View really amazing, Room neat & clean, reception people are vry nice, food taste was very nice specialbreakfast was so amazing.nice staffand coporative and helping.nice property every thing was perfact.i recomended .