Soul Art Hotel

The hotel is very clean , the stff are so helpful and nice.enjoyed my time and i highly recommend this place to z.

Impossible to find at night. We went up and down the block 5x before I called them to point me to their gate. Area outside not clean and looked a bit shady with many different characters. Staff is nice and professional. Hotel room was very clean and modern. Building elevators require you to open multiple doors as if I am living in 1980. Honestly I wouldn't come here again.

Hotel effectivement pas évident à trouver car il se situe dans un bâtiment qui abrite diverses enseignes et dispose de 2 étages de l'immeuble (il y a un grand portail au centre de l'immeuble et il faut juste sélectionner le n° ad hoc sur l'interphone et la réception nous ouvre le portail). Le lieu est calme et propre malgré son emplacement qui lui est excellent. Etre au centre de Naples sans avoir les nuisances sonores c'est agréable. Les chambres sont spacieuses et bien aménagées tout en restant confortable. Pas d'accueil particulièrement chaleureux, le lieu reste impersonnel mais nous n'avions pas besoin de plus donc cela ne pose pas de problème en soi. Nous n'avons pas testé le petit déjeuner car il y a de quoi faire dans les environs sans soucis.

Localização excelente, a poucos passos da principal rua Toledo e muito proximo da estação de metro toledo. Quarto amplo, todo renovado, staff simpatico e prestativos. O hotel fica dentro de um prédio comercial, quando chega, é necessário internar e prontamente abrem a porta. Quando voltar a Napoles, com certeza ficarei novamente

The hotel is perfectly located in the center of Naples. The only problem they have are serious construction issues. We had been assigned three rooms with severe issues before we finally got a good room. In the first room, the window fell out of the frame after opening it. Second room could not be opened, and the AC was broken. Third room could be opened, but inside it was terribly hot - AC was out of order. Fourth room was good. However, the staff was very kind and coped well with the situation.

I had a reservation from April 20-22. our trained was delayed and i showed up almost at mid night the hotel is super hard to find and with several bags of luggage lets just say its not a fun search. the building very weird lay out its composed of apartments and hotel rooms. at check in I was told the there was to many of us and the I had to get an additional room after a crazy travel day I agreed. he told me the price and it was double what they had on there own website when i showed him the price on his website he said it was wrong. I was with my mother and it was a tuff day to look for another place to stay so I agreed i was sent to another building was told to talk to the manger in the morning that he would help me with pricing. the next morning i was told i still owed money and the manger was really rude both him and the other receptions kept putting different amounts of what they wanted to charge me. I asked if i could extend until the 23rd but if i could get a special rate he wanted to charge more than the night before. i told them to leave it like that i would look for another place to stay. i checked out the same day found another hotel with way better accommodations a wayyy cheaper. please please do your research! stay somewhere else.