Vieraskäyttäjä
18. syyskuuta 2024
I recently stayed at this hotel, and I strongly advise against booking here. They are cheap in every sense, from their services to their attitude. To start with, they charge an outrageous €200 guarantee fee, even if you're only staying for one night! This is completely unreasonable. The receptionist was extremely rude. She was busy training another staff member when we arrived, and when we said hello, she blatantly ignored us and told us to wait until she finished the training. It’s unacceptable to ask a customer to hold off like that – basic customer service seems to be a foreign concept here. They also offer baggage storage at €4 per luggage, but get this – if you write a good review, it’s free. Yes, you read that right. They’re essentially bribing customers for positive reviews. This is highly unprofessional. As for the room, it was tiny and cramped, not at all what we expected. I would never stay here again and urge others to steer clear. There are far better options out there!
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