Vieraskäyttäjä
15. helmikuuta 2023
The reviews were great so I booked a stay. It's a dated Motel with clean rooms & very small bathrooms. TV picture was horrible, monochrome, remote broken. We headed out early and the cleaning girl/lady was waiting for us to leave. We came back 6 hours later, cleaning cart still outside our room, no cleaning person in sight. Room was clean, clothes had been re-folded, and my travel backpack had been pilfered, money stolen. So, the clothes were refolded because they were searched for $$ or anything valuable. What a horrible feeling to know someone had gone through all your belongings. I approached the Front Desk, advised the asst. manager of what happened. He handed me the phone number for Naples PD to file a complaint. The Manager has never called or contacted me. I filed a complaint with NPD and was told their are much better hotels and to stay away from The Collins. Wish I knew that before I booked!!
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