Collins Hotel Naples

Noisy at nigh cuz a guy close to my door had few dogs barking and costumer service mediocre regarding when you ask questions at the front desk and answer are not friendly. There is no friendly costumer service at all in any area. You don't get for what you paid

The Collins Hotel was sold to Northwestern Memorial Hospital in May of 2023. Gone! A Chicago medical group that's part of Northwestern University’s medical school has bought a 3.5-acre parcel in Naples that once housed the Collins Hotel. The group, Northwestern Memorial HealthCare, paid $24.5 million for the property. Christopher King, chief media relations executive for Northwestern Medicine, says in an email that “we are exploring a future outpatient facility with a variety of clinical offerings" on the site. “We are doing so because it aligns with our long-term growth strategy, our patient first mission and our desire to bring world-class care closer to where our patients live,” he writes in the email to the Business Observer.

Nous avons passé 3 nuits dans l'hotel. Lorsque nous avions réservé, l'ouragan n'était pas encore passé... Nous avons maintenu notre réservation après échange de mail avec l'hotel et nous ne l'avons pas regretté. Le personnel a vraiment été au top. A l'arrivée, vu que l'hotel était occupé par les ouvriers qui s'atelaient au nettoyage de la ville, la dame de l'accueil ayant repéré nos têtes de touristes nous a changés de chambres pour être plus proche de la piscine. Durant notre séjour, le jeune homme de l'accueil nous a aidé à plusieurs reprises et nous a conseillé des endroits de promenade vu que les plages n'étaient pas accessible car pas nettoyée et presence de batteries dans l'eau... La piscine est assez grande et bien agréable et la literie est top. Le seul bémol aura été le bruit de la musique des autres clients... Mais ce n'est du ressort de l'hotel... malheureusement, tout le monde n'a pas le meme sens du respect...

The photos on the website are extremely misleading. This is an overpriced 2* motel at best. The lobby is very tired looking. Room was dingy with a very damp odor and felt unclean. I don’t recommend it.

Received an email from *********** that stated our reservation had been canceled. My husband said he hadn't canceled the room. I called and asked to speak with a manager. I was informed they didn't have any managers today. I asked why our reservation had been canceled and the girl said it was for renovations and that I should b getting an email. Usually, renovations are planned in advance and they should have known this when we reserved the room. I get an email that says they had to cancel because they over booked. So.....is it renovations or over booking? Either way, I would not recommend this place.

Hôtel vieillissant avec des chambres style année 90 qui mériteraient des rénovations ! C’est dommage car la piscine et le jardin sont accueillants et entretenus! La situation de l’hôtel est idéale et le stationnement est gratuit! Service à la réception au check-in inexistant, grosse amélioration à faire à ce niveau également! Expérience bof bof dans l’ensemble