Swiss-Belhotel Napier arvostelua

Majoituspaikan vastaus: Thank you for your kind feedback. I'm glad to hear you enjoyed our convenient location, great rate with breakfast, and the clean, modern décor of the hotel.We appreciate you choosing to stay with us and hope to welcome you back again soon!

Majoituspaikan vastaus: Kia Ora ,We would like to express our sincere appreciation for an excellent feed back of our property as well as Napier itself . We drive for delighting our guests and exceeding their expectations during the stay and will revert to team members .Once again than you and for choosing to stay at Swiss Belhotel Napier and we do look forward to welcoming you back in the near future .Kind RegardsJay General Manager

Majoituspaikan vastaus: Kia Ora ,We would like to express our sincere appreciation for a great feed back of our property and indeed pleasure to hear that you and your kids all enjoyed Swiss Belhotel Napier and the town as well. Once again thank you for choosing to stay with us and we do look forward to welcoming you back in the near future .KInd RegardsJay Hotel Manager

Majoituspaikan vastaus: Kia ora,Thank you for sharing your feedback. We take cleanliness and guest comfort very seriously and have strict pest control measures in place. While bed bugs are not a common issue at our hotel, we will thoroughly investigate your concerns and take any necessary action. We appreciate your comments and hope to welcome you back for a more enjoyable stay in the future.Ngā mihi,Chris BoydGeneral Manager

Majoituspaikan vastaus: Thank you for your review. We a delighted to hear you had an enjoyable experience and look forward to seeing you back again soon!

Majoituspaikan vastaus: Hi Rraainn,Thank you for sharing your feedback. We're sorry to hear that our breakfast and overall value didn't meet your expectations. We strive to provide a quality experience for all our guests, and we’ll certainly take your comments into consideration to improve our offerings. We appreciate your input and hope you’ll consider staying with us again in the future.Kind RegardsAdhiraj Sunkersett(Front office Mananger)

Majoituspaikan vastaus: Dear Haibei,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and facilities, and your comments will be carefully reviewed to help us improve.We apologize for any inconvenience caused by the size of our breakfast restaurant and the limited buffet options. We will certainly look into the variety and service quality offered during breakfast to ensure a more enjoyable experience in the future. Regarding the chef’s attitude, we take this matter seriously and will address it internally to ensure a more professional and welcoming atmosphere for our guests.We appreciate your input and hope to have the opportunity to welcome you again and provide a better experience.Warm regards,Adhiraj Sunkersett(Front office Manager)

Majoituspaikan vastaus: Dear Choo,Thank you so much for your wonderful review! We are delighted to hear that you had a smooth check-in experience and enjoyed your stay with us. It's great to know that our location, so conveniently close to the beach, shops, and restaurants, added to your experience, while still offering a peaceful retreat away from the noise.We're glad you appreciated the view from the top floor and that the seagulls were no trouble during your stay. Your kind words are truly appreciated, and we would be thrilled to welcome you back for another lovely stay in the future.Thank you once again, and we look forward to hosting you again soon!Warm regards,Adhiraj Sunkersett(Front office Manager)

Majoituspaikan vastaus: Dear Alan,thanks a lot for your fantastic review, much appreciated. I passed on your comment to the Housekeeping team, please do accept our apologies if that was not up to standard during your stay.We hope to see you again in the future,Markus

Majoituspaikan vastaus: Dear Zoubiantianxiawudiyouyou,thank you for your review, great to hear you made the best out of our location in Napier, and enjoyed your stay with us.Markus

Majoituspaikan vastaus: Dear Guest User,thanks a lot for your amazing review, we hope you had a great rest of your trip.Markus

Majoituspaikan vastaus: Dear Guest, we appreciate your fantastic comment, and are glad to hear you enjoyed your stay with us.Best regards,Markus

Majoituspaikan vastaus: Dear Guest User,thank you very much for your review, we hope you enjoy the rest of your trip.Markus

Majoituspaikan vastaus: Dear GB Asia-trotter, thanks a lot for your fantastic review, great to hear you enjoyed your stay with us.Have a safe trip,Markus