Awful, unsafe accommodation
Arrived after reception had closed (as advised in advance) which went smoothly in terms of collecting key.
However, arrived (single woman and young child) in room to find door wouldn't close fully and could be opened from outside. Child terrified and out of hours telephone number would not connect for the best part of an hour. Staff member finally answered telephone and told us "door was normal". Staff member attended room at my urging, refused to move us rooms and took another c. 20 minutes of playing with the lock to inform us that we had to slam the door with all our strength (at midnight) in order to close it properly. Child did not sleep as was terrified door would open during the night.
Käännä