Long Lake Waterfront Bed and Breakfast

Based on the B&B website I booked our stay in the Deluxe King Suite for our 25th wedding anniversary. Truthfully, I did not look at the details of the reviews, only at the pretty high rating still and all the "awards". This lodging is not apt for people with disabilities or on the bigger size either. The entrance is super narrow and moist/wet. By the time we entered our room, the bottom of our luggage was wet and muddy. I still rate this place 3 out of 5 because I can acknowledge and appreciate what the new owner is doing, however, I did suggest, in a very simple English for him to update the website, as it does not represent the reality. He is still using the former owners' website and pictures. The gentleman, who really does his best, bought the B&B 5 years ago. He is from Vietnam and speaks very little English, so communication is limited. He added many many (maybe too many) details from his culture (fake flowers, gold artifacts, aluminum flowers, butterflies, flamingoes) in the property, and none of these according-to-him "upgrades" are seen on the pictures/website. FYI, the beds are not the same as on the pictures. So the lodge feel I got from the website is not there. The breakfast is also limited and only comes with coffee, no juices. The location on the lake is gorgeous though, and the view from our room was magnificent, even though he added a large xmas deer, a large birdhouse and something else in front of our bedroom window. On the very positive side, he has about 125 rose plants around the house comprising of at least 25 different types of roses. So just imagine the beautiful rose aroma you get walking in the yard. My husband and I are very chill people and don't easily make a fuzz. My husband didn't know and has not seen where we were going to stay, so he did not have any expectations and was impressed with the location and view. I made all the comparisons, and even though I has a little disappointed especially with the lack of juice for breakfast, we made the best of our stay and enjoyed it. Doesn't mean though that we will go back :(

I am not even sure how to start this review, except to say that the bed & breakfast is not as advertised. The Canada Select sign still shows 4 1/2 stars, despite the fact that this B & B has been sold to new owners. (BTW, Canada Select no longer rates properties in BC, Canada – I know, I contacted them.) We were greeted at the front door by a 10-year-old girl who called her father. They took us downstairs to our room and just handed us the key. There was no check in with us to see how things were and other than the email telling me there should be green tea and milk we never heard from them and we never did learn their names or meet the wife, assuming there is one. The only time we saw the dad after ‘check in’ was when he sat on a lawn chair in the driveway listening to music. He didn’t even say hello. We did know they were home though, as we heard chairs sliding, cupboards banging & piano practice going on upstairs all day long, starting at 7am. It would seem that the website is what the old owners set up and much has changed since then. Our suite was so different from what was on the website that I actually asked if it was correct, if this was the suite we had reserved. I was told yes. Please see the attached photos for the difference as well as to indicate some of the “decorations“ that the new owners have added to what was once “lake house” décor. The entire place is full of fake flowers, and leaves, and statuary – dolphins, rabbits, angels, eagles, flamingos, peacocks, fish, pumpkins and more adorn every surface inside and outside of the property. In addition, the quiet, dark solitude of our room facing the lake was ruined by a plugged-in, 6 foot tall Christmas reindeer proudly displayed and turned on until 11:30 at night. To be fair, the reindeer matched the Christmas tree and full-sized snowman that were still displayed in the common room (yes, in August). Multiple strands of lights - including Christmas lights - flash and blink outside of the home by the dock and patio space, all of which detract from the peace and quiet you might expect when staying at a lake house. One set of flashing lights on the patio of the unit below us went all night long, which meant we had to close our drapes and could not enjoy the beautiful moonlight we thought we would get to look at reflecting off the lake. Our four-poster bed, as advertised on the website, was not there. It was an old wooden monstrosity and the duvet was replaced by a cheap, thin blanket…no cover, no bedspread, just the blanket. The mattress was comfortable enough but I had to remake it as the bottom sheet had not been properly fitted and kept coming off the corner. This is not just a personal aesthetic choice thing – we all have to deal with that – it’s like staying in grandma’s garage sale, and grandma’s been shopping at the dollar store. It’s certainly not what’s expected for $300 per night. Food and beverage are another thing. Every B&B I’ve stayed in has a common area with a

Unfortunately we need to post an unfavorable review of this B&B. As seen on other posts as well, the pictures do not accurately reflect the property. The suite we stayed in was very cluttered with different furniture and decorations. The ceiling was low which made it feel smaller with also a small bathroom. There was little proactive assistance to support the amenities advertised. There was no choice for breakfast - food allergies were considered only. Each suite was served the same food and what was served was substandard. The lake view had the highway and a U-storage building on the far side. We left early and stayed elsewhere and were not given any compensation from the owner. They argued against our points which also highlighted the poor customer service. Would not recommend

Unfortunately we are going to have to leave a one star review as we were not satisfied with our stay for the following reasons: The pictures posted on their website DO NOT MATCH the interior decorations and furniture. Since the pictures have been posted changes have been made and the room is much more cluttered with decorations that do not fit the atmosphere associated with a lake house. There is also a massive LED Christmas reindeer (it’s July) directly outside the window that stays on throughout the night. We like having moonlight in our room and this was made impossible by the Christmas beacon directly outside our window. Secondly, the overall cleanliness and hygiene is lacking at best. Mold can be found in multiple locations within the shower. There are old used bars of soap and old gross liquid soap provided to guests. The bathtub jets are coated in gross black residue, this was only discovered once the jets were turned on and shot chunks of brown and black sludge into the bathwater. Thirdly, the beds are very uncomfortable. It felt as though I was lying in a hammock, as a stomach and side sleeper, sleeping was difficult and caused me to wake up with back pain both mornings. Finally and most importantly, the owners of the B&B live directly above our room with extremely thin floors. They were playing loud music and stomping around till after 10pm making a romantic night with my partner impossible. To make it even worse they resumed stomping around a little after 6am waking both us up when we wanted nothing more than to sleep in. Due to these circumstances I cannot and will not recommend this B&B. I recommend looking elsewhere when deciding on a place to stay.