Skynest Residences by CityBlue, Nairobi - Official arvostelua

나이로비 시내에 위치한 호텔이라서 출장기간 동안 전혀 불편함 없이 지냈습니다. 밖에 나가면 치안때문에 걱정이지만 있지만, 청결하고 직원들 우연히 만나면 친절하네요. 편안한 시간이었습니다.

Good furniture and fitting.

很漂亮，很舒服，很乾淨，很方便，外派優選

Rooms are good but service is pathetic...total waste of money. Can try for other good places in Westlands for stay. If you complain, nobody actually listens or works on it..they act like they listen n do nothing. Stayed here for long time n service is going down day by day.

Safe and comfy apartments in the city. Close to the mall and has its only mini supermarket, chocolate cafe and bar/cafe. Good communication with the host and easy to check in. Rooftop views are lovely, gym, pool and mini bar is a nice little touch.

All rooms are owned by different people, this one had no paper towels, no dish clothes, no wine opener, no coffee maker, no tea pot to boil water, no wine glasses, no paper or pen…. Missing a lot of things needed everyday. The front desk staff is top notch, from helping with a phone call to Vincent using his app for bolt two times to help me get around town.

Horrible stay, try and avoid at all costs. Where do i begin, i guess i will just list all the issues: - No towels in the room at check in. It took over 45 minutes to receive the towels due to which we missed a reservation. - Overall cleanliness - long hair all over the apartment and dirty floors. - Heavily stained sofa - AC in one of the rooms was not working- maintenance didn’t manage to sort out the issue and there was no follow up during entire stay - Missing iron - took over an hour to send one to the room (after multiple reminders) - ⁠Safe in the room was locked - despite reporting the issue nothing was done! The above issues are just some of the many issues we encountered. The worrying thing is that I wonder if the room was ever inspected by anyone before we were checked in. We contacted the manager about the issues but there was no follow up from her side either.

Great location.

Centrally situated for easy access to shops and malls . We were notified on our last day that WiFi and internet would be affected and finished by 1900. At 1930 an engineer came to the room to swap the router. He left after 30 mins saying he would be back in 20 mins . He never returned so I went to the front desk and they couldn’t contact anyone . We stayed up until 2300 waiting for the WiFi and tv services to be connected. No one contacted us and no one came back . When we checked out the following morning we had a very sheepish apology but no clarity as to what happened . This was very poor customer service with no communication at all

Wonderful stay, thank you!

Skynest Residences by CityBlue in Nairobi offers fantastic amenities, including a stunning rooftop infinity pool, a modern gym, a sauna, and recreational facilities like a squash court and games room. The apartments are spacious, clean, and come with well-furnished kitchens and balconies, making for a very comfortable stay. However, it can get a bit noisy at times, which may affect light sleepers. Despite this, the overall experience is highly positive, especially with the convenience of being located near major shopping malls and dining options in Westlands   .

Staff was amazing

The location is good. The staff is very helpful. Maureen, the was amazing.

My lodging of choice in Nairobi. Amazing value for money, all rooms are apartment style with a washer dryer and kitchen. Prime location. Overall highly recommend Skynest.