The Heron by Sarovar Portico India

Nice hotel. More upmarket than others. Very clean and offers a good service. I would recommend they do some more maintenance however, especially with the men’s steam room. It’s quite run down.

Amazing hotel!

Checking was quick and we asked for a room with the view of the city/playing field but the receptionist said it’s very noisy as there’s work going on. We were 3 adults in the room and it was very cramped as we had a lot of luggage. The sofa bed was very uncomfortable. No recommended. The twin beds were good. The room was clean and had a balcony that faced another building so no great. The kitchenette was not equipped so we had to wait for cutlery and crockery to be delivered. We had food delivered and it was very easy. Breakfast was basic food but it was okay for us. There was a selection of fresh juice, cereal, cooked food and breads plus fresh pancakes and eqq counter. Service was good and staff were attentive and friendly. Upon checking out I mentioned to the receptionist about the bed sitter and view and she immediately spoke to the manager who promptly came to meet us and was very apologetic and even offered us another room with a view and a bigger suite. So I checked out feeling very happy that the team are working very hard on their customer service and satisfaction. I would highly recommend the manager and all his team.

Had an amazing lunch meeting at the Heron Hotel with 80 guests in attendance. The meal was delicious, and the atmosphere was warm, with the staff being incredibly friendly and accommodating. A special thank you to GM and Joy for being such gracious hosts. The hospitality was top-notch, making it an ideal venue for events like luncheons, breakfasts, and dinners. It's been a wonderful year at the Heron, and we look forward to continuing our support in the future! Izoh Kish ITL SAFARIS

Hotellet och servicen var ok, men hotellet låg väldigt ensamt och fanns inget att göra utanför hotellet på gångavstånd. Man fick inte lämna hotellet efter 18.00 utan att ta taxi så man var isolerad på hotellet och maten på hotellet var dyr och tog extremt lång tid att få.

The food and service is really outstanding! Every meal we had was full of flavor and cooked to perfection. I really suggest the T bone steak and with mashed potatoes Hands down, some of the most delicious food I've eaten lately. Service from Wesley ,the food and beverage manager is something yo smile about ,very professional and good spoken gentleman, he ensured that we received the best.I recommend Heron Hotel.