Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.3
Mukavuudet8.3
Palvelu8.4
Puhtaus8.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(39)
Positiiviset arviot(36)
Arvostelut valokuvien/videon kera(7)
Kielteisiä arvosteluja(3)
Davi S
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 10. 2024
Yksin matkustavat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.12.2024
I enjoyed my second stay at this hotel as well. The room was bigger although it had not been renovated like my previous stay.
Käännä
Sammyjake95
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 7. 2024
Pariskunnat
17 arvostelu
9.0/10
Mahtava
Lähetetty 24.8.2024
We really enjoyed this hotel for the last night of our trip in Kenya. We wish we knew about it sooner. The rooms are lovely and the staff are very helpful. We even told the staff we could have the breakfast because we were leaving early morning for our flight. So they let us order in the evening so we could heat it up before we left. A really nice stay.
Käännä
tripshawn
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 5. 2024
Yksin matkustavat
12 arvostelu
9.0/10
Mahtava
Lähetetty 7.6.2024
Good environment. Kind and friendly staff. Gym and pool available. Highly recommended apartment in Nairobi. Relax. The building is tasteful and nice.
Käännä
6/8
Bethel
Studio
Majoittunut 4. 2023
Yksin matkustavat
11 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.7.2023
Such a perfect apartment, environment, amenities. Enjoyed my stay
Käännä
Majoituspaikan vastaus: Dear Bethel,Thank you for staying with us and for taking time to review us.We appriciate your ratingRegardsManagement
Domenico
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 11.4.2025
Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile.
Käännä
Majoituspaikan vastaus: Grazie mille per le tue gentili parole. Siamo felicissimi di sapere che ti sei divertito e che hai apprezzato il comfort dei nostri appartamenti, del ristorante e della piscina. Il nostro team è orgoglioso di offrire un servizio cordiale e disponibile, quindi è meraviglioso sapere che il loro impegno ha fatto la differenza durante il tuo soggiorno. Speriamo di darti presto il benvenuto! Cordiali saluti,Diana KAddetto alla reception
QUINETHA
Majoittunut 1. 2025
Liikematkustajat
6.0/10
Lähetetty 20.2.2025
Just average service and stay, with little Management present in the time of need.
Käännä
Majoituspaikan vastaus: Thank you for choosing to stay with us and for taking the time to share your experience. We truly appreciate your visit and value your feedback. We’re sorry to hear that the service fell short and that support wasn’t as present as it should have been. This isn’t the standard we aim to uphold, and we’re taking your comments seriously to ensure we do better. Your experience helps us grow, and we hope to have the opportunity to welcome you back and provide the attentive service you deserve.Warm regards,Diana K,Front office agent.
Richard
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 18.2.2025
Friendly
We were welcomed with friendly helpful staff, the room and complex is spotless, we are enjoying our stay so much that we are extending thank you to Heri Heights and all the staff.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words We’re thrilled to hear that you felt welcomed by our team and enjoyed a spotless room and complex. It’s always a pleasure when guests choose to extend their stay , we truly appreciate it. Looking forward to welcoming you back again soonWarm regards,Diana K,Front office agent.
Richard
Majoittunut 11. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 24.12.2024
Enjoyed
Nice comfortable stay, quiet and safe
Käännä
Majoituspaikan vastaus: Dear Richard,Happy New Year from the Heri Team!Thank you for having chosen to stay with us and for taking your wonderful time to review us on this platform. We are glad you loved your stay with us.Have a great year ahead.Kind Regards,Grace John,Heri Heights Apartments.
Simon
Majoittunut 12. 2024
Muu
8.0/10
Erittäin hyvä
Lähetetty 4.1.2025
Good place to be. clean and friendly
I love it
Käännä
Majoituspaikan vastaus: Dear Simon,Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a wonderful stay and loved our property. Have a great year ahead.Kind Regards,Grace John,Heri Heights Apartments.
candace
Majoittunut 12. 2022
Muu
8.0/10
Erittäin hyvä
Lähetetty 8.1.2023
Good price Great size
This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
Käännä
Majoituspaikan vastaus: Dear Candace,Thank you for having chosen to stay with us at Heri Heights and for taking time to review us on this platform. Your feedback is very important to us as it helps to improve on our areas of weakness so as to provide the best services to our guests. We sincerely apologize for the challenges you encountered and we promise to do better and ensure such does not happen again. On the other hand we are glad we were of help to you and you loved your stay with us. We would be glad to host you again in the future.Have a beautiful 2023.Kind Reagrds,Grace John,Front Office Team Leader.
Soumyadeep
Majoittunut 7. 2024
Perhe
10.0/10
Ylivertainen
Lähetetty 26.8.2024
It was an excellent stay. The apartments were big and well maintained.
Käännä
Majoituspaikan vastaus: Dear Soumyadeep,Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad to know you had a pleasant stay with us and loved our services.We would like to host you again in the future.Kind Regards,Grace John,Heri Heights Serviced Apartments.
Elly
Majoittunut 1. 2024
Muu
10.0/10
Ylivertainen
Lähetetty 16.2.2024
Amazing. Home away from home.
Käännä
Majoituspaikan vastaus: Dear Elly,Thank you for always patronizing Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are happy that you have always had a wonderful time here.We look forward to keep hosting you.Best Regards,Grace John,Heri Heights Serviced Apartments.
Elly
Majoittunut 12. 2023
Muu
10.0/10
Ylivertainen
Lähetetty 15.1.2024
Amazing
Käännä
Majoituspaikan vastaus: Dear Elly,Thank you for always choosing to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a pleasant stay with us. We would be delighted to continue hosting you in the future.Best Regards,Grace John,Heri Heights Serviced Apartments.
696sergiod
Majoittunut 2. 2024
Liikematkustajat
6.0/10
Lähetetty 17.3.2024
OK, but needs some serious TLC. For a 2-night stay, a hotel like the IBIS would be a better choice. Perhaps this is better for long-term stays. It is a big place that is in need of some repairs and some tender-loving-care; otherwise, no major issues.
Käännä
Majoituspaikan vastaus: Dear Sergiod, Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your precious time to review us on this platform. We are glad you had a pleasant stay with us. We have been on a renovation journey since late last year so as to uplift the face of our property. We are nearing completion of this and soon enough on your next visit you will find a totally different, beautiful Heri. We look forward to hosting you again.
Alyse_100
Majoittunut 1. 2024
Liikematkustajat
6.0/10
Lähetetty 22.2.2024
The apartments are nicely spacious. However, there are a few things that need improving: a) Wifi was poor and inconsistent b) the apartment I stayed in did not have a kettle/microwave/sufuria. So that meant no hot water to drink for me :( c) the bedsheets smelt like fish for some reason d) the mattress was lumpy, so despite being tired I didn't have a good night's sleep e) the lady at the restaurant serving tea and coffee was too slow
Käännä
Majoituspaikan vastaus: Dear Alyse, Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking time to review us on this platform. We apologize for the hiccups you encountered during your stay with us and our management have taken into consideration the concerns, we have a plan to resolve the mentioned areas. It will be a pleasure to host you again while you are in Kenya and experience our best services.