Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi

Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi arvostelua

Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi

Kolobot Dr, North, Nairobi, 00100, KenyaNäytä hotellin tiedot
Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi
Heri Heights Hotel Apartments, SureStay Collection by Best Western NairobiHeri Heights Hotel Apartments, SureStay Collection by Best Western NairobiHeri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.1/5
Erittäin hyvä
36 arvostelu
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.1
Palvelu4.2
Puhtaus4.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(36)
Positiiviset arviot(33)
Arvostelut valokuvien/videon kera(7)
Kielteisiä arvosteluja(3)
Davi S
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 10. 2024
Yksin matkustavat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.12.2024
I enjoyed my second stay at this hotel as well. The room was bigger although it had not been renovated like my previous stay.
Käännä
Sammyjake95
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 7. 2024
Pariskunnat
15 arvostelu
4.5/5
Mahtava
Lähetetty 24.8.2024
We really enjoyed this hotel for the last night of our trip in Kenya. We wish we knew about it sooner. The rooms are lovely and the staff are very helpful. We even told the staff we could have the breakfast because we were leaving early morning for our flight. So they let us order in the evening so we could heat it up before we left. A really nice stay.
Käännä
tripshawn
Deluxe - Yhden makuuhuoneen huoneisto
Majoittunut 5. 2024
Yksin matkustavat
12 arvostelu
4.5/5
Mahtava
Lähetetty 7.6.2024
Good environment. Kind and friendly staff. Gym and pool available. Highly recommended apartment in Nairobi. Relax. The building is tasteful and nice.
Käännä
6/8
Bethel
Studio
Majoittunut 4. 2023
Yksin matkustavat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.7.2023
Such a perfect apartment, environment, amenities. Enjoyed my stay
Käännä
Majoituspaikan vastaus: Dear Bethel,Thank you for staying with us and for taking time to review us.We appriciate your ratingRegardsManagement
Richard
Majoittunut 11. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 24.12.2024
Enjoyed Nice comfortable stay, quiet and safe
Käännä
Majoituspaikan vastaus: Dear Richard,Happy New Year from the Heri Team!Thank you for having chosen to stay with us and for taking your wonderful time to review us on this platform. We are glad you loved your stay with us.Have a great year ahead.Kind Regards,Grace John,Heri Heights Apartments.
Simon
Majoittunut 12. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 4.1.2025
Good place to be. clean and friendly I love it
Käännä
Majoituspaikan vastaus: Dear Simon,Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a wonderful stay and loved our property. Have a great year ahead.Kind Regards,Grace John,Heri Heights Apartments.
candace
Majoittunut 12. 2022
Muu
4.0/5
Erittäin hyvä
Lähetetty 8.1.2023
Good price Great size This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
Käännä
Majoituspaikan vastaus: Dear Candace,Thank you for having chosen to stay with us at Heri Heights and for taking time to review us on this platform. Your feedback is very important to us as it helps to improve on our areas of weakness so as to provide the best services to our guests. We sincerely apologize for the challenges you encountered and we promise to do better and ensure such does not happen again. On the other hand we are glad we were of help to you and you loved your stay with us. We would be glad to host you again in the future.Have a beautiful 2023.Kind Reagrds,Grace John,Front Office Team Leader.
Soumyadeep
Majoittunut 7. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 26.8.2024
It was an excellent stay. The apartments were big and well maintained.
Käännä
Majoituspaikan vastaus: Dear Soumyadeep,Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad to know you had a pleasant stay with us and loved our services.We would like to host you again in the future.Kind Regards,Grace John,Heri Heights Serviced Apartments.
Elly
Majoittunut 1. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 16.2.2024
Amazing. Home away from home.
Käännä
Majoituspaikan vastaus: Dear Elly,Thank you for always patronizing Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are happy that you have always had a wonderful time here.We look forward to keep hosting you.Best Regards,Grace John,Heri Heights Serviced Apartments.
Elly
Majoittunut 12. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 15.1.2024
Amazing
Käännä
Majoituspaikan vastaus: Dear Elly,Thank you for always choosing to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a pleasant stay with us. We would be delighted to continue hosting you in the future.Best Regards,Grace John,Heri Heights Serviced Apartments.
696sergiod
Majoittunut 2. 2024
Liikematkustajat
3.0/5
Lähetetty 17.3.2024
OK, but needs some serious TLC. For a 2-night stay, a hotel like the IBIS would be a better choice. Perhaps this is better for long-term stays. It is a big place that is in need of some repairs and some tender-loving-care; otherwise, no major issues.
Käännä
Majoituspaikan vastaus: Dear Sergiod, Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking your precious time to review us on this platform. We are glad you had a pleasant stay with us. We have been on a renovation journey since late last year so as to uplift the face of our property. We are nearing completion of this and soon enough on your next visit you will find a totally different, beautiful Heri. We look forward to hosting you again.
Alyse_100
Majoittunut 1. 2024
Liikematkustajat
3.0/5
Lähetetty 22.2.2024
The apartments are nicely spacious. However, there are a few things that need improving: a) Wifi was poor and inconsistent b) the apartment I stayed in did not have a kettle/microwave/sufuria. So that meant no hot water to drink for me :( c) the bedsheets smelt like fish for some reason d) the mattress was lumpy, so despite being tired I didn't have a good night's sleep e) the lady at the restaurant serving tea and coffee was too slow
Käännä
Majoituspaikan vastaus: Dear Alyse, Thank you for having chosen to stay at Heri Heights Serviced Apartments and for taking time to review us on this platform. We apologize for the hiccups you encountered during your stay with us and our management have taken into consideration the concerns, we have a plan to resolve the mentioned areas. It will be a pleasure to host you again while you are in Kenya and experience our best services.
Klaus O
Majoittunut 12. 2023
Pariskunnat
3.0/5
Lähetetty 21.1.2024
I spent my vacation in a disgusting apartment. The bathroom looked as if hooligans had recently rioted there and had then been poorly renovated. The kitchen was also a disaster. Mold on the ceiling, dirty walls. The equipment was inadequate, including a pan to fry something and also bowls to serve the food. The balcony wasn't nice either. Paint was peeling off the ceiling and dirtying the furniture every day. A table was also missing.
Käännä
6/13
Majoituspaikan vastaus: Dear Sir, Thank you for taking your precious time to review us on this platform as this helps us to improve our services hence offering the best services to our clients. Apologies on the hiccups you encountered during your stay, we have since upgraded our property and for sure we would be more than happy to host you and experience a whole new touch after our recent renovations.
Sophie M
Majoittunut 5. 2023
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 10.6.2023
Very good customer service from the entire team,Fred,Edwin,Erick,Chef Linet...Their service was unmatched keep it up!! Heri Heights gives you value for your money and I'll highly recommend it to anyone who loves great food and ambience.We had an exceptional dining experience.Will definitely visit again.
Käännä
Majoituspaikan vastaus: Dear Sophie M, Thank you for taking your precious time to review us on this platform. Glad that you had a wonderful experience with our team members and the great experience of our services. Welcome again and it will be a pleasure have you again. Thank you and best regards.
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
2.0/5
Lähetetty 21.8.2023
The front office receptionist(Saturday daytime) are the worst I've encountered in a long time. From not being willing to check me in on arrival and instead telling me to get in for the meeting - like who are they to know what am supposed to be doing??? Saturday night receptionist equally uncouth and discourteous - does she have to ask me before all else about me paying up for an extra guest?
Käännä