Majoituspaikan vastaus: Уважаемый гость,Спасибо за ваш замечательный отзыв! Мы рады слышать, что у вас был такой приятный опыт с нами. Мы всегда стремимся к тому, чтобы наши гости уезжали с позитивными воспоминаниями, и ваши добрые слова очень ценятся.Мы с нетерпением ждем возможности снова приветствовать вас в Argyle Grand Hotel в будущем для еще одного исключительного пребывания.
Safari Pro Noah
Deluxe Twin -huone
Majoittunut 9. 2024
Perhe
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.10.2024
That's a wonderful hotel! From the pick up at the airport, Judy was really kind and professional. She handled us with utmost courtesy and my whole team was in great appreciation of her. She always arranged our transport in a timely fashion and together with the driver, they made our pick ups and drop offs worry-free even at very late hours. So we surely will stay at Argyle even in the future in our many forthcoming business trips.
The front desk was always helpful and catered to our needs. Mariam and Kate in particular took worked fast and at ease in a cordial fashion. They provided all necessary information for my team and made us make 3 subsequent bookings during our stay, we didn't want anything less.
Of course, food was great and the service there was just amazing! Jacinta and her colleagues were so nice, my team enjoyed the food and the overall presentation of the whole buffet. The variety was rich and surely who wouldn't want to just eat to their fill? Argyle is the place
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful and detailed review! We are delighted to hear that your stay at Argyle Grand Hotel exceeded expectations and that our team, particularly Judy, Mariam, Kate, Jacinta, and our driver, contributed to making your experience so enjoyable. It's always our priority to ensure seamless service, and I’m thrilled to know that the airport transfers, timely transport arrangements, and front desk support all helped make your stay worry-free.It’s especially gratifying to hear how much you and your team appreciated the dining experience. We’re glad that the variety and presentation of the buffet met your expectations, and I will make sure Jacinta and her colleagues are recognized for their excellent service.We look forward to welcoming you and your team back on your future business trips and continuing to provide the same high level of hospitality.Warm regards,Alok SriwastavaDirector of Rooms
Matongjie
Superior Double -huone
Majoittunut 9. 2024
Liikematkustajat
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.10.2024
早餐有豬肉,但餐廳沒有標明不是穆斯林餐
Käännä
Majoituspaikan vastaus: 尊敬的客人,非常感謝您對我們服務的滿意評價!我們很高興能為您提供愉快的入住體驗。您的肯定是對我們工作的最大激勵,我們將繼續努力為每一位客人提供優質的服務。期待您在不久的將來再次光臨 Argyle Grand Hotel!此致Alok SriwastavaDirector of Rooms
S-KAZAMI
Superior Double -huone
Majoittunut 9. 2024
Perhe
7 arvostelu
4.7/5
Mahtava
Lähetetty 20.9.2024
Good and kind staff. The room is clean and quiet.
Good to stay when you arrived at JKIA late or depart early morning.
Käännä
Majoituspaikan vastaus: Dear Kazami,Thank you so much for your kind review. We are thrilled to hear that you had a comfortable stay and that our staff made a positive impression on you. It’s great to know that our location was convenient for your travel plans, especially with late arrivals and early departures from JKIA.We look forward to welcoming you back soon and ensuring another seamless and pleasant stay.Warm regards,Alok SriwastavaDirector of Rooms
Majoituspaikan vastaus: 親愛的客人,感謝您的精彩評論!我們很高興聽到您喜歡我們的住宿,並充分利用了我們靠近內羅畢機場的便利位置以及我們的免費班車服務。聽起來您在肯尼亞環球小姐活動中度過了難忘的時光,我們很高興您喜歡我們的晚餐自助餐和早餐。我們非常感謝您對我們寧靜的環境的讚美,遠離城市的喧囂,方便前往內羅畢國家公園,享受獨特的野生動物體驗。我們希望很快再次歡迎您入住 Argyle Grand Hotel,再次享受愉快的住宿!旅途愉快!Alok Sriwastava客房總監
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 6. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.8.2024
Good service, clean rooms
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our service and found our rooms to be clean and comfortable. Our team strives to provide exceptional service and maintain the highest standards of cleanliness, so it's wonderful to know that we met your expectations.We hope to have the pleasure of welcoming you back to the Argyle Grand Hotel in Nairobi soon.Best regards,Alok SriwastavaDirector or RoomsA
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're glad to hear that you found the room to be clean and satisfactory. However, we regret that our service did not meet your expectations.Please know that we take your comments seriously, and we will work on improving our service to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Regards,Alok SriwastavaDirector of Rooms
Vieraskäyttäjä
Superior Double -huone
Majoittunut 3. 2024
Yksin matkustavat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 21.3.2024
Pros - very close to the airport (closest?), new hotel, free shuttle, lovely staff, yummy room service meal, reasonable value for a five star hotel, lots of security measures
Cons - no room service menu in room, despite checking twice they hadn't arranged the shuttle back to the airport however they did sort it out and I left more or less on time as planned. Pick up shuttle also wasn't there when I arrived
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the convenience of our location, the new facilities, and the complimentary shuttle service. It's also wonderful to know that you appreciated our staff and room service meals.We apologize for the inconvenience you experienced with the shuttle arrangements and the lack of a room service menu in your room. We will address these issues to ensure a smoother experience for future guests.Your feedback is important to us, and we hope to welcome you back soon for an even better stay.Best regards,Alok SriwastavaDirector of Rooms
Vieraskäyttäjä
Superior Double -huone
Majoittunut 3. 2024
Liikematkustajat
32 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.3.2024
酒店很新,距離機場很近,設施齊全很方便,服務也不錯,據説是華人管理的酒店。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback! We’re delighted to hear that you found our hotel convenient and well-equipped, with services that met your expectations. It’s great to know that our proximity to the airport and our facilities added value to your stay.We appreciate you highlighting our management, and we hope to have the pleasure of welcoming you back on your next visit.Regards,Alok SriwastavaDirector of Rooms
Kelkoo
Superior kahden hengen huone
Majoittunut 2. 2024
Yksin matkustavat
25 arvostelu
4.7/5
Mahtava
Lähetetty 19.2.2024
On the day I arrived - they seemed to have been facing electrical problems for past week. So lifts, doors, and electricity in rooms were not working properly. It appeared to have been resolved on the day I left.
I booked because of closeness to airport and train station. They offer complimentary pick up and drop off. They were very nice to offer a late checkout until I left for the airport.
Has a big gym, a nice pool and pretty good breakfast. Be aware that there is literally nothing around the hotel - so you can’t really go for a walk or just go grab something to eat.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered due to the electrical issues during your stay, and we appreciate your understanding as we worked to resolve them. We're glad that the problem was fixed before your departure.It's great to hear that our proximity to the airport and train station, along with our complimentary pick-up and drop-off service, added convenience to your stay. We're also pleased that you enjoyed our gym, pool, and breakfast offerings.We understand that the surrounding area may not offer much in terms of dining or activities, and we appreciate you mentioning it for future guests. Thank you for your feedback, and we hope to have the pleasure of welcoming you back on your next visit.Best regards,Alok SriwastavaDirector of Rooms