Argyle Grand Hotel Nairobi Airport

Argyle Grand Hotel Nairobi Airport arvostelua

Argyle Grand Hotel Nairobi Airport

Mombasa Road, Embakasi, Nairobi, 00603, KenyaNäytä hotellin tiedot
Argyle Grand Hotel Nairobi Airport
Argyle Grand Hotel Nairobi AirportArgyle Grand Hotel Nairobi AirportArgyle Grand Hotel Nairobi Airport
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.5/5
Mahtava
64 arvostelu
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.5
Palvelu4.6
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(64)
Positiiviset arviot(16)
Arvostelut valokuvien/videon kera(8)
Todella hyvä palvelu(8)
Mahtava yöpyminen!(5)
Kielteisiä arvosteluja(1)
Vieraskäyttäjä
Superior Double -huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 5.11.2024
Transfert aller pas effectué et le transfert retour bcp trop tôt. L'accueil a été assez long.
Käännä
Vieraskäyttäjä
Deluxe-huone - Puutarhanäköala(queen-parivuode)
Majoittunut 10. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.10.2024
環境整潔乾淨
Käännä
Majoituspaikan vastaus: 尊敬的客人,感謝您對我們酒店的高度評價!我們很高興得知您對酒店的整潔和乾淨環境感到滿意。為每位客人提供舒適和優質的服務是我們的首要目標,您的肯定對我們來説意義重大。期待您再次光臨阿蓋爾大酒店,我們將繼續為您提供卓越的入住體驗。此致,Alok Sriwastava運營經理阿蓋爾大酒店,內羅畢
Vieraskäyttäjä
Superior Double -huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.10.2024
Все супер очень понравился
Käännä
Majoituspaikan vastaus: Уважаемый гость,Спасибо за ваш замечательный отзыв! Мы рады слышать, что у вас был такой приятный опыт с нами. Мы всегда стремимся к тому, чтобы наши гости уезжали с позитивными воспоминаниями, и ваши добрые слова очень ценятся.Мы с нетерпением ждем возможности снова приветствовать вас в Argyle Grand Hotel в будущем для еще одного исключительного пребывания.
Safari Pro Noah
Deluxe Twin -huone
Majoittunut 9. 2024
Perhe
13 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.10.2024
That's a wonderful hotel! From the pick up at the airport, Judy was really kind and professional. She handled us with utmost courtesy and my whole team was in great appreciation of her. She always arranged our transport in a timely fashion and together with the driver, they made our pick ups and drop offs worry-free even at very late hours. So we surely will stay at Argyle even in the future in our many forthcoming business trips. The front desk was always helpful and catered to our needs. Mariam and Kate in particular took worked fast and at ease in a cordial fashion. They provided all necessary information for my team and made us make 3 subsequent bookings during our stay, we didn't want anything less. Of course, food was great and the service there was just amazing! Jacinta and her colleagues were so nice, my team enjoyed the food and the overall presentation of the whole buffet. The variety was rich and surely who wouldn't want to just eat to their fill? Argyle is the place
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful and detailed review! We are delighted to hear that your stay at Argyle Grand Hotel exceeded expectations and that our team, particularly Judy, Mariam, Kate, Jacinta, and our driver, contributed to making your experience so enjoyable. It's always our priority to ensure seamless service, and I’m thrilled to know that the airport transfers, timely transport arrangements, and front desk support all helped make your stay worry-free.It’s especially gratifying to hear how much you and your team appreciated the dining experience. We’re glad that the variety and presentation of the buffet met your expectations, and I will make sure Jacinta and her colleagues are recognized for their excellent service.We look forward to welcoming you and your team back on your future business trips and continuing to provide the same high level of hospitality.Warm regards,Alok SriwastavaDirector of Rooms
Matongjie
Superior Double -huone
Majoittunut 9. 2024
Liikematkustajat
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.10.2024
早餐有豬肉,但餐廳沒有標明不是穆斯林餐
Käännä
Majoituspaikan vastaus: 尊敬的客人,非常感謝您對我們服務的滿意評價!我們很高興能為您提供愉快的入住體驗。您的肯定是對我們工作的最大激勵,我們將繼續努力為每一位客人提供優質的服務。期待您在不久的將來再次光臨 Argyle Grand Hotel!此致Alok SriwastavaDirector of Rooms
S-KAZAMI
Superior Double -huone
Majoittunut 9. 2024
Perhe
7 arvostelu
4.7/5
Mahtava
Lähetetty 20.9.2024
Good and kind staff. The room is clean and quiet. Good to stay when you arrived at JKIA late or depart early morning.
Käännä
Majoituspaikan vastaus: Dear Kazami,Thank you so much for your kind review. We are thrilled to hear that you had a comfortable stay and that our staff made a positive impression on you. It’s great to know that our location was convenient for your travel plans, especially with late arrivals and early departures from JKIA.We look forward to welcoming you back soon and ensuring another seamless and pleasant stay.Warm regards,Alok SriwastavaDirector of Rooms
FEI-Copenhagen
Deluxe Twin -huone
Majoittunut 8. 2024
Yksin matkustavat
57 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.9.2024
內羅畢機場邊上的酒店,酒店免費接送,到店時候正好趕上肯尼亞選世界小姐,晚餐自助,早餐也還可以,遠離城市喧囂,進城有高速收費路不堵車,對面就是國家公園,看動物方便
Käännä
Majoituspaikan vastaus: 親愛的客人,感謝您的精彩評論!我們很高興聽到您喜歡我們的住宿,並充分利用了我們靠近內羅畢機場的便利位置以及我們的免費班車服務。聽起來您在肯尼亞環球小姐活動中度過了難忘的時光,我們很高興您喜歡我們的晚餐自助餐和早餐。我們非常感謝您對我們寧靜的環境的讚美,遠離城市的喧囂,方便前往內羅畢國家公園,享受獨特的野生動物體驗。我們希望很快再次歡迎您入住 Argyle Grand Hotel,再次享受愉快的住宿!旅途愉快!Alok Sriwastava客房總監
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 6. 2024
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.8.2024
Good service, clean rooms
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our service and found our rooms to be clean and comfortable. Our team strives to provide exceptional service and maintain the highest standards of cleanliness, so it's wonderful to know that we met your expectations.We hope to have the pleasure of welcoming you back to the Argyle Grand Hotel in Nairobi soon.Best regards,Alok SriwastavaDirector or RoomsA
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 7. 2024
Perhe
1 arvostelu
2.7/5
Lähetetty 11.7.2024
結束了一週的safari之旅,超級累,第二天的飛機所以在網上訂了這家酒店。五星不知道是哪裡來的,房間熱水都沒有,打電話喊前台三次,等了40分鐘才有人來修。熱水忽冷忽燙,因為太晚了衹想快速洗完澡上床睡覺,結果燈居然沒辦法關!這到底是什麼樣的設施???第二天早上起來熱水又沒有了!不敢相信一個首都城市裡的酒店,沒有熱水,又不是在safari。這裏的員工和經理每個人都很友好,很禮貌,就是這個硬件設備也不能這樣吧,感覺中國人開的酒店衹是外觀好看,實際上裝修很垃圾。花1500住了這樣的酒店,性價比真的很低,要不是對面hilton訂滿了,我不會選擇這邊,至少hilton是連鎖,管理都會好很多。對了,電梯也是問題,每次下樓明明進的往下的電梯,卻要跑上面去接了上面的人才往下走,第一次知道這樣的酒店,我也是漲見識了,心情被搞得太差了。 工作人員五星服務,早餐四星,衞生五星,其餘的衹想給0星。
Käännä
Majoituspaikan vastaus: 親愛的客人感謝您抽出時間分享您的反饋。對於您在入住期間遇到的問題,尤其是您房間的熱水和燈光問題,我們深表歉意。這當然不是我們努力提供的服務標準,我們很遺憾這些問題影響了您的整體體驗。我們感謝您對我們的員工、服務和清潔度的讚美。然而,很明顯我們的設施沒有達到您的期望,對此,我們深表歉意。我們記錄了您對電梯和整體性價比的評價,我們將與我們的團隊一起解決這些問題,以確保做出改進。請知道您的反饋對我們來説非常寶貴,我們將努力確保這些問題不會再次發生。如果您將來再給我們一次機會,我們相信我們可以提供更好的體驗。再次為您帶來的不便道歉,並感謝您提請我們注意這些問題。此致,Alok Sriwastava客房總監
Magegaiding
Superior kahden hengen huone
Majoittunut 5. 2024
Pariskunnat
114 arvostelu
4.7/5
Mahtava
Lähetetty 7.6.2024
房間還是不錯的,衞生也可以。小黑服務不咋滴,要加強!
Käännä
6/7
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We're glad to hear that you found the room to be clean and satisfactory. However, we regret that our service did not meet your expectations.Please know that we take your comments seriously, and we will work on improving our service to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Regards,Alok SriwastavaDirector of Rooms
Vieraskäyttäjä
Superior Double -huone
Majoittunut 3. 2024
Yksin matkustavat
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 21.3.2024
Pros - very close to the airport (closest?), new hotel, free shuttle, lovely staff, yummy room service meal, reasonable value for a five star hotel, lots of security measures Cons - no room service menu in room, despite checking twice they hadn't arranged the shuttle back to the airport however they did sort it out and I left more or less on time as planned. Pick up shuttle also wasn't there when I arrived
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the convenience of our location, the new facilities, and the complimentary shuttle service. It's also wonderful to know that you appreciated our staff and room service meals.We apologize for the inconvenience you experienced with the shuttle arrangements and the lack of a room service menu in your room. We will address these issues to ensure a smoother experience for future guests.Your feedback is important to us, and we hope to welcome you back soon for an even better stay.Best regards,Alok SriwastavaDirector of Rooms
Vieraskäyttäjä
Superior Double -huone
Majoittunut 3. 2024
Liikematkustajat
32 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.3.2024
酒店很新,距離機場很近,設施齊全很方便,服務也不錯,據説是華人管理的酒店。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback! We’re delighted to hear that you found our hotel convenient and well-equipped, with services that met your expectations. It’s great to know that our proximity to the airport and our facilities added value to your stay.We appreciate you highlighting our management, and we hope to have the pleasure of welcoming you back on your next visit.Regards,Alok SriwastavaDirector of Rooms
Kelkoo
Superior kahden hengen huone
Majoittunut 2. 2024
Yksin matkustavat
25 arvostelu
4.7/5
Mahtava
Lähetetty 19.2.2024
On the day I arrived - they seemed to have been facing electrical problems for past week. So lifts, doors, and electricity in rooms were not working properly. It appeared to have been resolved on the day I left. I booked because of closeness to airport and train station. They offer complimentary pick up and drop off. They were very nice to offer a late checkout until I left for the airport. Has a big gym, a nice pool and pretty good breakfast. Be aware that there is literally nothing around the hotel - so you can’t really go for a walk or just go grab something to eat.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered due to the electrical issues during your stay, and we appreciate your understanding as we worked to resolve them. We're glad that the problem was fixed before your departure.It's great to hear that our proximity to the airport and train station, along with our complimentary pick-up and drop-off service, added convenience to your stay. We're also pleased that you enjoyed our gym, pool, and breakfast offerings.We understand that the surrounding area may not offer much in terms of dining or activities, and we appreciate you mentioning it for future guests. Thank you for your feedback, and we hope to have the pleasure of welcoming you back on your next visit.Best regards,Alok SriwastavaDirector of Rooms