Oceanside Court by Kees Vacations

We'll Be Back Aside from not having a labeled parking spot for cabin #12, I dont have anything bad to say. Clearly you are not renting this spot for it's modern day curb appeal and if you are bougie and expecting above par conditions, don't bother. When we walked inside, we were certainly blown away with how spacios and neat things were. We are used to the country and our home is older so this place made us feel like home. We will certainly be back.

This place was disgusting, it was dirty, my sister and her son checked in at 11.30 that night, tried going to sleep, bed was awful, she woke up scracthing and had a bite on back of her leg, she was acared it was bed bugs, she left house at 1 in morning because of the itching. We contacted Kees vacation at 8.55 that morning and informed them that we were checking out due to unsanitary conditons and bugs. Realty never contacted us back that day so at 1.40pm that afternoon I called Kees vacation again and had yo go over everthing again as they didn't check with anyone in office to see if they were aware of this or working on it. I was then told it would about 2 weeks before they decided what to fo about it. Wow, awful awful customer service.

Smokey rooms The cottage was not clean and smelled really bad of cigarette smoke. There were cigarette buts outside our door in the screen porch. Of course when the housekeeper smokes in the room with all the clean linens everything is going to smell of smoke. The unit was not proper supplied. We had one regular fork for three people. There are no electrical receptacles in the bathroom (which is tiny). I opened the bedroom door and the door jam fell and hit me. The AC is not enough to cool the entire unit. The Bedrooms stayed hot.

Disappointed Serious issues with cleanliness and numerous attempts to get the range fixed. I finally gave up asking and our stay was iver before the maintenance was ever completed.

Tried to talk to customer service days before the trip and had to call 6 times throughout the day and multiple days to finally get ahold of someone. We cancelled and asked for a refund because they were under hurricane watch, flood watch, severe weather watch, state emergency, high riptides, and lane closures that prevented us from getting there and after being promised a refund we get an email when we are supposed to be checking out saying we are no longer able to get a refund.

Loved it all except there was a service van parked blocking the spots for several hours yesterday. Other than that no complaints.