Jl. Komp. Penuin Centre No.1, Batu Selicin, Kec. Lubuk Baja, Kota, Nagoya, Batam, Riau Islands, 36000, IndonesiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.2/5
Erittäin hyvä
933 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.7
Mukavuudet3.9
Palvelu4.2
Puhtaus4.2
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(933)
Positiiviset arviot(900)
Arvostelut valokuvien/videon kera(237)
Kätevä ostosten tekoon(102)
Suuret huoneet(38)
Hyvää ruokaa(29)
Suihkua vaikeaa käyttää(28)
Near mall(12)
Erittäin suositeltava(7)
On huoneita perheille(6)
Herkullinen noutopöytä(6)
Kielteisiä arvosteluja(33)
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Perhe
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.3.2025
Good location. Very clean room… breakfast is nice
Käännä
Leirash
Perhesviitti
Majoittunut 2. 2025
Perhe
4 arvostelu
2.7/5
Lähetetty 20.3.2025
The room was ok, only one plug head in the middle of the bed of family suite, end up we had to charge at the tv there and the plug switch there couldnt plug in properly, end up we had to buy a multi plug so we can charge more than 1 devices in family room! Breakfast was ok only but realllllly hard to get eggs as all the stations there are no people there, went for 3 breakfasts but twice the eggs station was nowhere to be found, twice was told he went to take more eggs as more eggs, the last breakfast was even worse the guy went down to get eggs and finally back he said only omelette no sunny side up? I was thinking maybe he doesnt know how to cook sunny side, so i ordered 2 omelette and he took one that was on top of microwave for god knows how long and put in microwave and cooked the other, when after awhile we tried to order eggs again the guy went down again to collect eggs again!! And the prata guy was never around also,so was the noodles guy. Its irritating because the spread was really quite limited and stations always empty. Room aircon was blowing right at bed also, we had to put fan at lowest in order not to irritate our noses. Sound proofing was bad as well can hear people walking upstairs. Wont stay at this hotel next time. The only good thing is they give 2 pillows for each person. And towels were stained we didnt use it we used our own.
Käännä
Majoituspaikan vastaus: Dear Leirash,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We regret to hear that several aspects of your stay did not meet your expectations. Your feedback regarding the room's power outlets, air conditioning, soundproofing, and towel condition has been noted, and we will address these concerns with our team. We also sincerely apologize for the inconvenience you experienced with our breakfast service. We will work on improving staff availability and food replenishment to ensure a better experience for our guests.We truly appreciate your input, and while we regret that your stay was not as expected, we hope to have the opportunity to provide you with a better experience in the future.Sincerely yours,Aston Inn Gideon - Batam
Leirash
Superior-huone
Majoittunut 2. 2025
Perhe
4 arvostelu
3.0/5
Lähetetty 20.3.2025
Booked 2 rooms, one room tap spoil and water leaking everywhere, ask them to fix but still leaking.. the other room shower hear holder loose cannot hold the shower head. When walking out another person staying at the same floor told us this hotel everything also spoil..seems like its quite common
Käännä
Majoituspaikan vastaus: Dear Leirash,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We sincerely apologize for the inconvenience caused by the tap issue in your room, which resulted in water leaking everywhere, as well as the loose shower head holder that could not hold the shower properly. This is not the experience we want for our guests, and we have shared your feedback with our maintenance team to ensure these issues are addressed immediately.We truly appreciate your input and will continue working on improving our facilities. We hope to have the opportunity to provide you with a better experience in the future.Sincerely yours,Aston Inn Gideon - Batam
hua san
Perhehuone
Majoittunut 2. 2025
Perhe
1 arvostelu
3.2/5
Lähetetty 19.3.2025
Service staff..some friendly..some not friendly...location very good...fish soup must try..and A2 food court seafood also good...
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are glad to hear that you enjoyed our convenient location and the nearby dining options. Your feedback regarding our service staff is noted, and we will work on ensuring a consistently welcoming experience for all our guests.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 19.3.2025
Been booking this hotel thru' Trip.com. Price very reasonable compared to other booking websites.
Always stay at this hitrl whenever I'm in Batam. Strongly recommend for those who are looking for cleanliness, good locality with foods and massage znd near to local market or buying kueh kueh.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Hokfrequenttraveller
Superior-huone
Majoittunut 2. 2025
Liikematkustajat
25 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 19.3.2025
Very convenient for shopping and food Hotel provided free breakfast and welcome drinks
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Tiger
Superior-huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.3.2025
Nice place to stay , friendly staff, nearly a lot of food to eat
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
pkqiu2024
Superior-huone
Majoittunut 2. 2025
Liikematkustajat
2 arvostelu
4.5/5
Mahtava
Lähetetty 19.3.2025
Excellence friendly counter check in handling staff. When I arrived at the check in counter the staff already pre-prepared my room with the room key handle to me , amazine and efficency counter staff. Restaurant staff always carry a good smile and helpful upon beverage request and serve efficiency. The room is always tidy and clean with some bright lighting which is suitable working. Need no transportation to go elsewhere cause the hotel is convenience short walking distance to big food court, kopitam and plenty of health Spa center. Staying in this hotel would enjoy everything nearby in one roof.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Perhe
1 arvostelu
3.7/5
Lähetetty 19.3.2025
Pros: Strategic area, in the middle of 2 shopping malls and near to A2 foodcourt. Friendly staff. Room is clean. Basic amenities provided.
Cons: no mini fridge in superior room. During night time, can hear some noise and singing from the street but bearable. The towels provided by hotel look old.
Breakfast was mediocre and not worth it. Rice was bland and hard. Food took a long time to replenish on empty trays on both weekdays.
Overall, it was a satisfied stay. Will return again for its strategic location but not for the breakfast.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are pleased to hear that you enjoyed our strategic location, friendly staff, and clean rooms. However, we regret to learn that certain aspects of your stay, such as the absence of a mini fridge, towel condition, and breakfast experience, did not meet your expectations. Your feedback is valuable, and we will share it with our team to work on improvements.We truly appreciate your input and look forward to welcoming you back in the future.Sincerely yours,Aston Inn Gideon - Batam
Vieraskäyttäjä
Deluxe-huone
Majoittunut 2. 2025
Pariskunnat
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 18.3.2025
Good rate with breakfast included. Location near A2 food court and many massages shop in surrounding area.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Athika
Superior-huone
Majoittunut 2. 2025
Pariskunnat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.3.2025
Very Excellent Hotel and Saffs. Also very convenient for food and other entertainment.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Vieraskäyttäjä
Superior-huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
7 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 14.3.2025
Great location. Many eateries including A2 foodcourt. Walking distance to BCS Mall and Grand Batam Mall. Massage salons, spas, and entertainment venues are closeby. Room comes with 4 pillows. Retractable table for in room dining if order food delivery. Breakfast is satisfactory with good varety of food.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
BTing
Superior-huone
Majoittunut 2. 2025
Matkusta ystävien kanssa
2 arvostelu
3.2/5
Lähetetty 13.3.2025
酒店地點都ok,衹是早餐太糟糕了!!!
9am下樓,食物空了沒補上,全都幹到沾鍋底了
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We regret to hear that your breakfast experience did not meet your expectations. Your feedback regarding food availability and replenishment has been noted, and we will address this with our team to ensure improvements are made.We truly value your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely yours,Aston Inn Gideon - Batam
james
Deluxe Premier -huone
Majoittunut 2. 2025
Pariskunnat
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.3.2025
Have been staying here for many and room and toilet have been upgraded, can see that these hotel keep improving
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam
Desmond soo
Perhehuone
Majoittunut 11. 2024
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 11.3.2025
Great location!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon - Batam