Aston Inn Gideon Batam

Aston Inn Gideon Batam arvostelua

Aston Inn Gideon Batam

Jl. Komp. Penuin Centre No.1, Batu Selicin, Kec. Lubuk Baja, Kota, Nagoya, Batam, Riau Islands, 36000, IndonesiaNäytä hotellin tiedot
Aston Inn Gideon Batam
Aston Inn Gideon BatamAston Inn Gideon BatamAston Inn Gideon Batam
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.6/10
Erittäin hyvä
973 arvostelu
Vahvistetut arvostelut
Sijainti9.5
Mukavuudet7.9
Palvelu8.5
Puhtaus8.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(973)
Positiiviset arviot(940)
Arvostelut valokuvien/videon kera(252)
Kätevä ostosten tekoon(103)
Suuret huoneet(38)
Suihkua vaikeaa käyttää(29)
Hyvää ruokaa(29)
Near mall(13)
On huoneita perheille(7)
Erittäin suositeltava(7)
Herkullinen noutopöytä(5)
Kielteisiä arvosteluja(33)
Vieraskäyttäjä
Superior-huone
Majoittunut 3. 2025
Liikematkustajat
1 arvostelu
9.5/10
Mahtava
Lähetetty 1.5.2025
Clean room, clean bathroom. Great location. Simple but tasty buffet breakfast with Indonesian and Western dishes. Great service staff.
Käännä
Anonyymi käyttäjä
Executive-sviitti
Majoittunut 2. 2025
Matkusta ystävien kanssa
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 1.5.2025
A good place to stay. A good substitute of Genting hotel.
Käännä
James Loh Soon Fook
Superior-huone
Majoittunut 3. 2025
Liikematkustajat
24 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.4.2025
Location very strategic , nice view , food easily to find , staff very friendly
Käännä
Happy user
Deluxe-huone
Majoittunut 3. 2025
Perhe
16 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.4.2025
Enjoy staying in this beautiful hotel. Will stay again when visiting Batam.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Jan SA
Superior-huone
Majoittunut 3. 2025
Yksin matkustavat
11 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.4.2025
Not my first stay. The is good. Nice breakfast and location. I had been staying in the hotel for many times.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Farra Jf
Superior-huone
Majoittunut 3. 2025
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.4.2025
hotel sangat nyaman
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Gordon
Deluxe-huone
Majoittunut 3. 2025
Yksin matkustavat
6 arvostelu
9.0/10
Mahtava
Lähetetty 26.4.2025
This hotel is well located near to shopping mall, eateries and wellness joints. The hotel is priced reasonably. However breakfast buffet can be improved. Essential spreads such as salads and fruits are insufficient. I have given feedback to the supervisor in charge of breakfast . Rooms are clean.
Käännä
Majoituspaikan vastaus: Dear Gordon,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We are delighted to hear you found our location convenient and the rooms clean. We also appreciate your valuable feedback regarding the breakfast buffet, particularly the availability of salads and fruits. Your comments have been shared with our team to ensure improvements are made.We look forward to welcoming you back and providing you with an even better experience on your next visit.Sincerely yours,Aston Inn Gideon Batam
Vieraskäyttäjä
Deluxe-huone
Majoittunut 3. 2025
Pariskunnat
18 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 22.4.2025
Our stay was excellent even a nite stay,the room was clean & I guess they just renew the facilities in the room & walkway carpet was clean...nice!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Low
Deluxe-huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
9 arvostelu
6.5/10
Lähetetty 22.4.2025
Booked on behalf for my friends (requested 2 single beds, smoking room). Was told that the room was not available and trip.com have informed us (we are not informed)! In the end, they squeeze one room for them. Non-smoking room and a queen size bed. No choice have to accept it right? Their breakfast selection not very fantastic though.
Käännä
Majoituspaikan vastaus: Dear Low,Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We sincerely apologize for the inconvenience regarding the room arrangement not meeting your original request. Room preferences such as bed type and smoking preference are subject to availability, and during peak occupancy, we do our best to accommodate all special requests. We understand how frustrating it must have been, especially when the information was not communicated properly. We will review this further with our team and partners to improve coordination and guest experience. Your comments on the breakfast selection are also appreciated and will be shared with our culinary team for review and enhancement.We hope to have the chance to welcome you or your friends again with a better experience in the future.Sincerely yours,Aston Inn Gideon Batam
Avhril0310
Deluxe-huone
Majoittunut 3. 2025
Pariskunnat
39 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.4.2025
It was a good staycation and the staff was really nice and helpful
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Vieraskäyttäjä
Deluxe-huone
Majoittunut 3. 2025
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.4.2025
Great hotel, clean, staff are friendly and helpful. Will come back again.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Keng Teck John
Superior-huone
Majoittunut 3. 2025
Yksin matkustavat
2 arvostelu
9.0/10
Mahtava
Lähetetty 17.4.2025
I have been staying at Aston Inn Gideon whenever I go to Batam. Location of hotel is very convenient to all the facilities like food court, spa and market.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Vieraskäyttäjä
Superior-huone
Majoittunut 3. 2025
Yksin matkustavat
5 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 16.4.2025
Near to all the amenities like food courts, hair salon and massage centres. This is my 3rd stay at the hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Maygalai
Perhehuone
Majoittunut 3. 2025
Perhe
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 14.4.2025
Location of the hotel was good. Surrounded my many local food fares. The general cleanliness of the hotel was good. The housekeeping service could have been more prompt (we had to wait quite a bit for our request for fresh towels and replenishment of coffee/tea). Reiziki at the front desk was professional and did a good job in settling us in. Thanks
Käännä
Majoituspaikan vastaus: Dear Maygalai,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Inn Gideon Batam
Yeo Yim Beet Rosalene
Perhesviitti
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 10.4.2025
Counter staff not friendly and did not show any empathy Should be sent for more training Fyi This has been my countless time staying in this hotel but this time was quite disappointed with the counter service
Käännä
Majoituspaikan vastaus: Dear Yeo Yim Beet Rosalene,Thank you for your continued support and for taking the time to share your feedback. We are truly sorry to hear that your recent experience with our front desk service did not meet your expectations.Your comments are very important to us, and we sincerely apologize for the lack of friendliness and empathy you encountered. This is not the level of service we aim to provide, especially to our loyal guests like you. Please be assured that we will address this matter seriously and provide additional training to our team to ensure improvements are made.We truly value your loyalty and hope to have the opportunity to restore your trust in us on your next visit.Sincerely yours,Aston Inn Gideon Batam