ASTON Batam Hotel & Residence arvostelua

Majoituspaikan vastaus: Dear Kristina,Thank you for sharing your experience with us! We are delighted to hear that you and your family enjoyed the beauty of our hotel, the cleanliness of the room and toilet, and the comfort of the bed. It’s wonderful to know that overall, your stay was comfortable.We truly appreciate your feedback on the breakfast offerings, and we will take your comments into consideration as we look to improve our menu choices for future guests. We also understand that the location may not be ideal for everyone, and we’re grateful for your understanding.We are so pleased that you would recommend us, and we would love to welcome you and your family back for another great stay.Warm regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: Dear MacGlen,Thank you for your feedback and for highlighting the friendliness of our staff. We truly appreciate your kind words.We sincerely apologize for the issues you experienced with the fridge and the presence of cockroaches in your room. This is certainly not the standard we strive to maintain, and we will investigate and address both concerns promptly to ensure this does not happen again.Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: Dear Cslin,Thank you for sharing your feedback. We sincerely apologize for the long waiting time during check-in. We understand how important it is to have a smooth and efficient arrival experience, and we will work on improving this process to better serve our guests in the future.We’re glad you had the chance to try the famous fried banana nearby! Batam is known for its delicious local treats, and we’re happy to hear you enjoyed it.We appreciate your understanding and hope to have the opportunity to welcome you back soon for an even better experience.Warm regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: Dear Kessler,Thank you for your continued trust in Aston Batam Hotel and for taking the time to share your feedback. We are grateful to have you as a repeat guest and are delighted that you continue to choose us for your stays.We truly appreciate your suggestion regarding the breakfast menu. We value guest input and will take your feedback into consideration as we look for ways to refresh and improve our offerings.We look forward to welcoming you again soon and hope to make your next stay even more enjoyable.Best regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback! We are thrilled to hear that you enjoyed our spacious rooms, the attentive service from our staff, and the variety of options at our breakfast buffet. It’s wonderful to know that we made your stay enjoyable.Regarding the location, we understand that being a little further from the town center can be a factor for some guests. However, we are glad that this did not affect your overall experience, and we hope it was still convenient for your needs.We truly appreciate your kind words and look forward to welcoming you back to Aston Batam Hotel for another great stay!Warm regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review! We are delighted to hear that you had a very pleasant stay at Aston Batam Hotel and that you found your room spacious and comfortable. Our team is dedicated to providing the best possible experience for our guests, and it’s great to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another memorable visit!Best Regards,Aston Batam Hotel Management.

Majoituspaikan vastaus: 親愛的 YYhhhh，感謝您分享寶貴的反饋！我們很高興您對酒店的整體體驗感到滿意，並對我們的設施表示肯定。關於您提到的建築老舊問題，我們正在持續進行改善和維護，以確保為所有客人提供舒適的住宿體驗。同時，對於浴缸內的花灑設定問題，我們會將您的建議反饋給相關部門，以便在未來進一步優化，為每位客人提供更安全、便捷的設施。我們真誠地希望在未來有機會再次為您服務，祝您一切順利！此致敬禮，客户關係團隊Aston Batam Hotel & Residence