Perfect location, very professional, kind staff. World-class employees. Perfect ambassadors for Nagasaki, and I have travelled all over the world. They are simply outstanding. They gave me an incredible room on the top floor. I absolutely loved it! Had everything you needed and more. Extremely clean and comfortable. Nicest accommodation I had during this trip to Japan. If I had to complain about something, I would just say that the toilet paper could have been better quality, and I wish the curtains in the room were blackout. But the room was so nice otherwise, it didn’t matter. This hotel is basically perfect.