MGM Vailankanni

I booked the deluxe room via booking .Comfortable and was very disappointed with the size of the room.The toilet smelled horrible like a public toilet, and the room was extremely small and unkempt. I requested to change to the suite .This room was slightly and had 1 king bed and 1 small bed.We paid about SGD 400 for this, but in Singapore, I could have easily booked a much posher room for this ridiculous rate! The toilets were still dirty, and the room toiletries were if low range.The rooms had a slightly unpleasant smell, and housekeeping had ridiculously low standard s The reception was not helpful at all.Every question or assistance was refused without a second thought! There was a trainee at the hotel who refused us a second key card and was extremely rude.Luckily, another staff member understood our issue and gave us an extra key card I asked for extra towels and toiletries, but it never came even though there were 3 of us, and we took a suite that could fit 5 to 6 pax I highly recommend tourist not to take this hotelas they take advantage of us and provide the worst customer service and horrible rooms If I could provide no star I would have done so!

Hotel is good Staff are excellent very helpful and go the extra mile

Comfortable Family Stay! We have a pleasant stay at this property! Staffs are helpful. Very advisable for family as they have a spacious playground. It just a little faraway from Vailankanni Church so we have to spend for ride or walk around 20 minutes but overall we have a pleasant stay.