Vieraskäyttäjä
22. huhtikuuta 2023
Stayed for one night and to be honest, had we booked for longer we would have cancelled our booking and found somewhere else. Stayed on a Saturday night. They did give us a 10% discount card on arrival for a local Cafe and the Brewery. Unfortunately both of these businesses place a 10% surcharge on their menu for weekends. 15% on public holidays. So you get no real discount at all. The room was adequate, but not clean. The bathroom window sill had clearly not been cleaned for weeks, possibly months (see photos). Likewise the top of the cupboard has probably never seen a cleaning cloth. The soap products in the bathroom smelled lovely, but one of the hand wash bottles was completely empty, the second almost empty. At 11pm we were woken by a noisy bunch of guests. A group of about 10 who stood on the forecourt laughing and yelling for about 30 minutes. One of the "ladies" repeatedly walking past our room yelling like a feral. We ultimately opened our door to tell them to be quiet which obviously had little effect. No management in sight at that time of night. The group returned at 1.30 am and repeated the noise, waking us a second time. Still no action from management, who clearly don't have staff on site overnight. On checking out, tried to raise the above issues with reception and she couldn't have cared less, simply saying "I'm so sorry but thankyou for the feedback". Not interested in looking at photos of the room, nor offering even a token discount. In a small town like this, I would think reputation is everything. This business obviously doesn't think so. Good luck to them, because I won't be back and will make sure I warn all my friends and family to stay away from this place.
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