Villa Caceres Hotel

Villa Caceres Hotel arvostelua

Villa Caceres Hotel

Magsaysay Avenue, Naga, Camarines Sur, 4400, PhilippinesNäytä hotellin tiedot
Villa Caceres Hotel
Villa Caceres HotelVilla Caceres HotelVilla Caceres Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.7/10
Erittäin hyvä
74 arvostelu
Vahvistetut arvostelut
Sijainti8.8
Mukavuudet8.6
Palvelu8.6
Puhtaus8.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(74)
Positiiviset arviot(19)
Arvostelut valokuvien/videon kera(5)
Todella hyvä sijainti(6)
Loistavat huoneet(5)
Ystävällinen isäntä(5)
Kielteisiä arvosteluja(1)
Anonyymi käyttäjä
Executive-kahden hengen huone, savuton
Majoittunut 12. 2024
Perhe
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 24.3.2025
The location quite accessible and the foods are great
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed the convenient location and had a great dining experience with us. Your feedback means a lot, and we hope to welcome you back again soon.Warm regards,Erica F. ChiquitoReservations Supervisor
_JASB_
Standard Double -huone
Majoittunut 2. 2025
Perhe
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.3.2025
Villa Caceres Hotel in Naga City is highly rated for its cleanliness, prime location, excellent service, and top-notch amenities. Guests appreciate the spotless rooms, convenient access to shops and restaurants, attentive staff, and well-maintained facilities like the pool and spa. It’s a great choice for a comfortable and enjoyable stay.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our cleanliness, central location, and attentive service. It’s always our goal to provide guests with a relaxing and memorable experience, so knowing you found our amenities like the pool and spa up to your expectations means a lot to us.We look forward to welcoming you back to Villa Caceres Hotel on your next visit to Naga City. Safe travels until then!Warm regards,Erica F. ChiquitoReservations Supervisor
Alan Hunter
Executive-sviitti
Majoittunut 9. 2024
Liikematkustajat
15 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.10.2024
Excellent room and personnel especially at Front Desk. Restuarant was first class
Käännä
Majoituspaikan vastaus: Dear Mr. Alan, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your room and had a great experience with our Front Desk team. It's also delightful to know that our restaurant met your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager
Vieraskäyttäjä
Perhesviitti
Majoittunut 9. 2024
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 7.10.2024
Thanks for the complimentary pick up and shuttle back to the Naga Airport!
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for your kind words! We're glad you appreciated our complimentary airport shuttle service. It was our pleasure to ensure a smooth and comfortable journey for you. We look forward to welcoming you back to Villa Caceres Hotel on your next visit!Safe travels and see you again soon!Best regards,Katrina Michelle ZuluetaReservations & Yield Manager
Summerlita
Perhesviitti
Majoittunut 7. 2024
Perhe
8 arvostelu
9.0/10
Mahtava
Lähetetty 1.9.2024
The hotel is great.
Käännä
Majoituspaikan vastaus: Dear Ms. Summerlita, Thank you for your kind words! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager
Kiyah
Executive-sviitti
Majoittunut 4. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 14.5.2024
Wonderful people and the breakfast was amazing!
Käännä
Majoituspaikan vastaus: Dear Ms. Kiyah, Thank you so much for your kind words! We're delighted to hear that you enjoyed our breakfast and found our team wonderful. It was a pleasure having you stay with us, and we hope to welcome you back soon for another amazing experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Joselito Doños
Perhesviitti
Majoittunut 3. 2024
Perhe
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.4.2024
The services was excellent the only downside i can say it the room amenity is not satisfactory and incomplete
Käännä
Majoituspaikan vastaus: Dear Mr. Joselito, Thank you for taking the time to share your feedback. We're thrilled to hear that you found our service excellent! However, we regret that the room amenities did not meet your expectations. Your comments are invaluable to us, and we will address these concerns to improve our offerings. We hope to have the opportunity to welcome you back and provide a more complete and satisfactory experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Melody Latoga
Executive-kahden hengen huone, savuton
Majoittunut 2. 2024
Perhe
9 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.3.2024
Great plce to stay.
Käännä
Majoituspaikan vastaus: Dear Ms. Melody, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we look forward to welcoming you back for another great experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Anonyymi käyttäjä
Yhden hengen standard-huone
Majoittunut 2. 2024
Liikematkustajat
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 12.3.2024
Convenience to my trip since the location of the hotel is at the center.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for your review! We're glad to hear that our central location added convenience to your trip. It was a pleasure having you stay with us, and we hope to welcome you back soon for another enjoyable experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Norberto San Andres
Perhesviitti
Majoittunut 12. 2023
Muu
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.2.2024
The hotel is very accommodating and the staff there is very friendly and helpful
Käännä
Majoituspaikan vastaus: Dear Mr. Norberto, Thank you for your wonderful review! We're delighted to hear that you found our hotel accommodating and our staff friendly and helpful. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back for another exceptional stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Anonyymi käyttäjä
Standard Double -huone
Majoittunut 12. 2023
Pariskunnat
2 arvostelu
7.0/10
Lähetetty 6.1.2024
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you appreciated our hotel's location, we sincerely apologize for the disappointment you experienced with our service during your stay. We strive to provide excellent service to all our guests, and it's regrettable to learn that we fell short of your expectations in this instance.Your comments have been noted, and we will address them with our team to ensure that such incidents are not repeated in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Bihaichaosheng
Executive-kahden hengen huone, savuton
Majoittunut 11. 2023
Liikematkustajat
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.1.2024
房間乾淨衞生，服務員態度也很好！就是旁邊的卡拉OK廳有點吵。其它都滿意。
Käännä
Majoituspaikan vastaus: Dear Mr. Bihaichaosheng, Thank you for your review! We're delighted to hear that you found our rooms clean and our staff's attitude very good. However, we apologize for any inconvenience caused by the noise from the karaoke room nearby. Your feedback is important to us, and we'll make efforts to address this issue to ensure a more peaceful stay for our guests in the future.We're glad to hear that overall your experience was satisfactory, and we hope to welcome you back soon for an even better stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Aireiz Joy
Standard Double -huone
Majoittunut 7. 2023
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 9.8.2023
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
Käännä
Majoituspaikan vastaus: Dear Ms. Aireez Joy, Thank you for sharing your experience during your stay with us! We're thrilled to hear that our Front Office and Housekeeping teams provided you with excellent service and assistance during your stay. Your recognition of their efforts is truly appreciated.We apologize for any inconvenience you experienced with the service during breakfast. Rest assured, your feedback will be shared with our team to ensure that we enhance our attentiveness and service standards.We're glad that our location added convenience to your trip, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Vieraskäyttäjä
Standard Double -huone
Majoittunut 5. 2023
Pariskunnat
2 arvostelu
9.0/10
Mahtava
Lähetetty 21.6.2023
Awesome service! Very helpful and polite staff. The buffet was good. Lots of good restaurants nearby. The shuttle is always on time and very courteous . I highly recommend it.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for your glowing review! We're thrilled to hear that you had an awesome experience at our hotel and appreciated our helpful and polite staff, as well as our delicious buffet. It's great to know that you found our shuttle service convenient and punctual.We're also delighted that you enjoyed the variety of restaurants nearby. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Vieraskäyttäjä
Executive-kahden hengen huone, savuton
Majoittunut 3. 2023
Perhe
5 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 14.4.2023
Room and food are good. Noisy crew needs proper orientation on hospitality manners.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your room and found the food to your liking. However, we sincerely apologize for any inconvenience caused by noise disturbances from our staff. Providing a peaceful environment for our guests is of utmost importance to us, and we will address this issue with our team to ensure that proper hospitality manners are maintained.Your feedback is invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back for a more pleasant and enjoyable stay in the future.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC