Vieraskäyttäjä
29. helmikuuta 2024
Very nice people at the reception desk. The room was quite large and had a gorgeous view of the fabulous beach . Excellent breakfast. The towels were flimsy and thin. The housekeeping and maintenance were very poor. On day 2 of our stay, our room was not cleaned at all. Finally, at 4:30 pm, after two calls, the housekeeper came. On several occasions, she forgot to give us face towels. Our cousins had the room next door. Their tissue box was empty and was not refilled. The housekeeper seemed very surly and resentful of any request. The maintenance staff should go over things in the room before people check in to ensure that things work! Our bedside lamps were broken (the switches were broken and so the lamp would not stay off!). The handle in the bathtub that diverts the flow of water to fill up the tub was broken . They offered us another room. We were already very settled in (on day 2) and didn't want to delay our evening plans . I've been in hundreds of hotels in my lifetime and the bathroom in this hotel was the darkest I've ever seen! I could barely see to put my contact lenses into their case. There was a vanity mirror, but the switch did not work. The maintenance person told us that they "weren't allowed" to put electricity there. On that note, there was NO electrical outlet in the entire bathroom. A hairdryer was provided but there was no place near the bathroom mirror to plug it in. We suspected that the hotel didn't want to spend the money for the GFI outlets.
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