Nekajui, a Ritz-Carlton Reserve

We just had the most incredible stay at the Ritz Carlton Reserve Nekajui and everything was absolutely perfect from start to finish. From the moment we arrived until our departure, we were treated with such warmth and care by the entire team, making this a stay to remember. Omar, our initial butler, met us at the Andaz and drove us to the Ritz, giving us a tour of the stunning resort before taking us to our beautiful room. He also reached out before our arrival making sure our arrival experience was seamless. Our room was stunning, and no detail was left out. We are so thankful for our beautiful room and truly enjoyed it to the max! Thank you to everyone who made our stay so special and allowed us to stay in such an amazing room:) Alonso, our main butler, truly went above and beyond. He was always quick to respond on WhatsApp and made sure everything was taken care of throughout our stay. He was there for us everyday and made us feel so welcome. Thank you for everything! Special thanks also to all the other butlers who picked us up and helped us including Mariano and Dayshan. A special appreciation to Luis as well, who emailed us ahead of our arrival to make sure everything would be perfect, and he certainly delivered. He assisted with securing our stunning room, and took time to personally visit with us one morning during breakfast. We can't thank you enough for your thoughtfulness and attention to making our stay perfect! Ana has truly assembled the best team of ladies and gentlemen, and it shows in every interaction we had. David at Brisa Restaurant took exceptional care of us during meals. Gio at the pool was also amazing, always ready to assist with a smile. The resort itself is stunning, and in our 4-night stay, we never ran out of things to do! Whether it was relaxing by the pool, the spa facilities, our room, beach activities, or enjoying all the incredible other amenities, every moment was a joy. The housekeeping team deserves special mention too, as they kept our room spotless and even left us evening cookies that were a sweet touch we looked forward to every night. The fitness center was fantastic, with amazing energy bars that kept me fueled during workouts. Another thoughtful detail we really appreciated was the house-filtered water available at every restaurant. It’s such a great touch, especially when you don’t have to worry about paying for expensive bottled water at every meal like at other properties. This was undoubtedly one of the top resorts we have ever stayed at, and we are already looking forward to returning!! I want to thank everyone else who made our stay special and to those whose names I do not remember, thank you to everyone at Ritz Nekaijui for making our stay unforgettable!

I recently stayed at the Ritz-Carlton Reserve Nekajui, and it was an incredible experience. Initially, the low volume of guests made things feel almost too quiet and slow—it caught us off guard. But after settling in, and especially after visiting the overly busy resort down the road, I realized this is actually one of Nekajui’s greatest strengths. The calm, unhurried atmosphere paired with exceptionally high service creates a level of relaxation that’s hard to find anywhere else. It takes a moment to settle into the slower pace, but once you do, you fully appreciate the peaceful luxury this place offers. It’s rare that I’m this impressed, and I’d absolutely go out of my way to return. The staff were not only professional but also genuinely warm and welcoming, which made the entire experience even better. Special thanks to our Manzu (butler), Pablo—he’s one of the happiest and friendliest people you’ll ever meet, and he made our stay truly memorable.