Livaana

No complementary food provided...no water bottle given...we felt price is too much for the facilities provided

Poor service, no response from the staffs, no clean towels, just onboarding/ checking in the customers. And no proper parking!

We stayed for a day - easy checkin, well done room, excellent air conditioning and neat washroom. The hotel is in a narrow lane and I was a little doubtful on the quality first. It lived to my expectations. Con: No designated parking, you will have to park on the road and you will easily miss the lane. On a busy day, with a car, this is the road that you don’t want to mess with.

Unarguably worst hotel . From an indifferent janitor cum receptionist to greesy smeared elevator cabin to room with used and stained sheets and pillow covers which have gone from off-white to grey now and restaurant which is too lazy to make tea and offer dip-dip tea....this hotel is every travelers nightmare. Open window and you get to see dirty wall of another building about a feet away...even towels have turned grey after years of repeat use...sofas with cirggerate burn marks...and the room service staff tells you "don't worry it's washed na...why quality bothers you". And all this in their "premium" category room. I am only praying now that I don't fall ill after checkout.

We took the Elegant Room. The room was excellent and spacious. Only one drawback was there was no coffee sachets in the room and when we called the reception/kitchen for 2 cups of coffee they mentioned that there is no coffee available. However when we were checking out and we gave this feedback to the reception they said that coffee is available.

Yeah, I’m happily and truly satisfied with the hotel Livaana that I have stayed for few times in past. It was good experiences. Good food, and good location and facilities as well, but one thing I wanted to share you head member that there should be have good manager, because I have met one of old Aunty there in that stay shown us disappointment behavior, that’s very disrespectful toward customers. Needed some advices for her .thanks!