Anderson Ocean Club and Spa by Oceana Resorts

Great location with ocean view and access. The room was a three bedroom and had comfy beds. We loved that it had three full bathrooms . The hotel has some pools in the open and some under a patio overhang . The kids loved the lazy loop (not really a river ) . The pools were clean and good temperature . The place was clean . Only suggestions : It could have used more luggage carts . Pool cleaners started early in am and if you sleep w doors open - it can be noisy .

The perfect hotel for your stay at Myrtle Beach! Easy access to everything! We had the best time. Janna at the front desk was the highlight of our trip. She was so friendly, accommodating, and energetic. The room was clean, pool was great, and the beach even better! Definitely would recommend.

Each year the Anderson seems to get worse or not any better. We are accustomed to the location, parking garage and amenities. I'm not sure when it happened but they no longer require you to use the bell service so there is a bunch of valets standing around not asking if you need help. They did accommodate my request for a higher floor room which I appreciated. Check in could've been better--4pm which is the start of check in & they had two people working with one of them leaving the desk area to go talk to the concierge about something which didn't seem to be guest related because she had no guest in front of her. I don't know if the Anderson/Hilton operates the coffee shop that is in the lobby, but it has definitely gone downhill. They open at 7 --I was there at 720 and passed the only employee getting onto the elevator to go somewhere leaving the shop unattended. The first time we got a beverage; they didn't have enough change so the employee just walks out of the store with no explanation & left me standing just waiting for her return. The next time I tried to get a coffee; they were out of plain creamer--not sure how that happens as it was earlier in the day other than someone just not paying attention or caring: tip just walk the few blocks to the Starbucks --their employees are fabulous! The first night we noticed the safe did not work so we called the front desk and they sent someone up to look at it; they did and decided the door needed replaced because it was an older model that probably just needed replaced all together. Engineering was called & the gentleman showed up very quickly we explained what needed to be done to his reply " well I'm not sure about that but guess I'll figure it out " and didn't return which was fine because it was getting later in the evening. The next day I stopped at the front desk to ask them when someone would be coming up to replace the door--to my surprise there was no note left from the shift the night before so we you guessed it --started all over with someone coming in, looking at it and calling engineering who replaced the safe. I would have thought as with most jobs the shift leaving would provide details of work that needs followed up on or that was not complete the night before. I would suggest advising guests on check in that smoking does include pot and it is illegal in the state of SC which if caught can result in them being arrested. The smell is obnoxious & makes it impossible to enjoy your balcony on a nice evening or even during the day. You only receive housekeeping one time during your visit but somehow, we were missed on the day we were told to expect someone; they did send someone the next day, but I wonder if they would have had I not requested it. They are quick to send additional towels when requested and I love the text feature--very convenient. I would think however laying dirty/wet towels and bags full of garbage in the hallways is a hazard & bug attractor. They do offer activities

Paid $1200 for 4 nights. worst place I have ever been!!! Room was dirty upon arrival. begged the room to be cleaned. nothing. Then they tell me room is not done everyday, like what? I was super understanding that they may be busy. however, not having towels, sand on bed upon arrival, rude staff and not having room clean after asking for minimal is not acceptable.

First of all the staff saved the resort.!Ken the valet, Taylor at check in, Kat and the bartenders at BBar all fabulous. Room is dated. Some light switches are hit or miss. No restaurant on site. Needs some updating. Would not stay here next time. We are HGV Max and just weren’t feeling it.

What a wonderful and relaxing time at the Anderson. Special shout out to Nicole (Front Desk) and Ashley (Housekeeping) for going above and beyond to make our stay perfect. Everyone we encountered has made this a trip to positively remember!! It has been the best way to celebrate our anniversary!