Bluegreen Vacations Harbour Lights, an Ascend Collection Resort

The staff went out of their way to make our family comfortable. They were gracious and kind. Our one bedroom place was well-maintained The pools were beautiful!

It was clean inside but the pools were dirty

Wi-Fi was out the whole time one pool closed at dusk they are also freezing the bed in one room was broke if we didn’t spend what we did i would of left early as it is we did leave a day early

The 2BR unit was well laid out and my oh my....loved the size. Master BR had jetted tub and separate shower. Maintenance of grounds and buildings were immaculate. Club House area and amenities are excellent and have great view of intercoastal waterway. (There is a daily resort fee charged up-front which you have to accept). The area is quiet and out of the busyness of the beach area, but still a good location for getting to other sightseeing areas not at the beach. Would highly recommend this resort if you have a vehicle for travel.

It was a struggle to even give them two stars. We reserved a two bedroom with two king size beds along with a pull out couch for two children. After checking in, we went to the room. There was only one bedroom with a king. The other had two queen size beds. There were cob webs hanging from the ceiling, no paper towels, a wobbly table, and a large sticky area on the carpet in front of the entire couch. There was construction in the next unit that stared early in the morning and went on the entire day. Good thing we did not come here for rest and relaxation. We went up to the front desk and informed them that we ordered a two bedroom with two kings. They explained that due to renovations, they accommodated us the best they could. If they would have called us and said they did not have a two bedroom with two kings we would have reserved elsewhere. Housekeeping came to the room and brought paper towels but could not remove the sticky stuff, on the carpet, in front of the couch. They said they’d let maintenance know. Later in the day we went back to the office and let them know maintenance never showed, they looked in the computer and did not see a work order. They put in a work order and we still never saw maintenance during our entire stay.

Needs to drop the extra fees if they aren't going to bother updating the units. Very disappointed with the whole place. Fire alarm panel was going off the whole weekend, but the grounds keeper didn't think it was an issue. What about the mind numbing sound??