The Amparo - by Pearl Adventure, Mussoorie

Had a lovely stay at the hotel. The food was excellent and the service was outstanding. Very peaceful place to stay, near to the mall road yet away from the hustle. Would recommend this place a 100!

The location of the property is very bad. Tv was not working too. Overall not a pleasant stay at this hotel

Property’s location is not good it’s not exactly on mall road, very tough to reach by car there. Hotel is not very helpful in terms of car parking.

For starters as my title suggests the hotel is very average… A three star … definitely nothing more… Positives Neat rooms with a balcony… Clean bathrooms…. Located in the centre of Mall Road … so you are never far from anywhere… staff is undoubtedly helpful( though unprofessional)… Negatives An average budget hotel experience… Must note that the hotel is on an approx 250 meters ..steep down slope… the staff did offer to help get our car down .. No complaints on that… the problem is walking back up and down if you have to get to Mall Road because the ascent is really steep… the staff needs to be better trained… it is a tad difficult getting across to them…they don’t seem to be adept or too amenable at understanding a guest’s requirements…unprofessional on that count…A below average breakfast buffet… limited fare …. Quality of food needs major improvement… Overall ….The hotel is okayish but not worth anything more than 3k to 3.5 k …as I said it’s an out and out budget hotel…. So if you come in with that mindset it’s not that bad either…..May go for it if you get it at that price range …

Though the rooms are neat, the location is 500 meters away from Mall road. The taxis were not allowed. Difficult to reach. Very steep road down to hotel from Mall road. You have to walk atleast one kilometer from the dropping point of taxi to hotel. Rikshas are available. May not be advisable to reach steep down roads. There is possiblity of slipping down. The hotel has not arranged any pick up vehicles and not even sign boards to reach the hotel. There are several hotels directly on the mall road. very difficult to reach with luggage. I visited with family on 14-01-2023. The TV is also not working. He has not paid the rent for Tata Play and it is deactivated. Even when we asked he failed to remit and informed that there is technical problem and unable to activate the account for the whole day. The owner is not supportive and not a good care taker. He not even provided any pick up at our cost when we check out. He is not a friendly customer and caregiver. I advise not to book this hotel though rooms are good.

One of the worst hotels I have ever visited the towels were stained with ink and dark substance wall were dirty and stained it is not near close to a 4 and a half star hotel I would rate 0 star hotel when I called room service because my TV was not working I have to call 3-4 times no one came to fix it. the bathroom had very bad smell of urine when I checked in my room cousins laser light was not found when the room service left the room we were not in a room . Not worth 5000 worth1200