Murrieta Hot Springs Resort

Murrietta Hot Springs Resort is a restful, beautiful property. The cleanliness and amenities are great!! Lots of hot tubs to soak in!! The bed was super comfy!! We highly recommended the aqua sound bath!! We enjoyed every aspect!! Even the cold plunge!!

We and such a great time! Such a fun and relaxing experience. All the staff were amazing and so helpful. Thank you to Diane for booking us and Jamie for all the help and hospitality. Definitely recommend for a rejuvenating experience. The new restaurant is a 10/10

Riley at reception was friendly, funny and listened very well. The pillows WERE cushy! The TV was large and clear. Nathan the bartender was a pro. Very polite, chatty and knowledgeable in spirits. Find him at Guenther's. Many pools to enjoy! Hot and cold to work out those knots!

Beautiful and serene property! Went on a day pass to the bath house aka pools and hot springs. Check in process was easy. Once in property you are really exploring all pools and decks. They were clean and well kept. We did have a question about property once we entered the pool bar for a drink. gentleman by the name of Sean took time out to give us history and background on property. He was truly happy to assist snd get us further assistance if we needed it. He then suggested a tasty drink to enjoy in the hot springs pools. Sean went above and beyond for us, that is a rare find. Our experience was worth it. Thank you Sean!

The house keeping in Murrieta Hot Springs resort are very professional and their smiles are making your day kudos to Maria M for keeping my room very clean and giving us clean towels and ropes and how do she does to made my pillows fluffy good job thank you and also a big great review for Milana from the bar she is amazing make all guests feel very important thank you for making my weekend amazing

We wanted to do a one night relaxing staycation, so decided to give this resort a try. We checked in at 10am and was told that rooms aren't available until 4pm but that we can use the pools while we wait. So the pool areas are nice, but felt nearby hot spring resorts had better options for different pools and the mud area is much better at other resorts. In addition, it was extremely difficult to find a lounger, would've been nice if a section was reserved to hotel guests. So after spending most of the day in the sun and in different pools we needed to get ready for our 5pm dinner reservations. So we walk back to the front desk at 4pm and was told our room was not ready and to just wait for a call. 4:30 rolls around and still no call. Again we waited in a 15 min line to get to the front desk to be told our room wasn't available and that there was no time frame as to when it would be ready. I then spoke to the manager Jaime and explained to her that we really needed to get a room soon, and were open to take any room that is available since we had reservations at 5pm. She proceeded to tell me that there are no rooms available, and there was no time frame for when it'd be ready, and then told me that my option was to shower and get ready in the public restroom or in the bar restroom lol. We again sat down in a lobby full of customers waiting for a room, and decided to give it another 20 minutes, but still no room. Again waited in line for the front desk, by the time we got to the front, it's 5:10pm, still no room and no time frame. Once again we spoke to Jaime who apologized saying that the delay was due to many check outs that day, and that some things are beyond their control. I'm sorry how is that beyond your control, and why is your problem suddenly the customers problem??! So we told her to cancel our reservation, we'll just go find a hotel with a room that's actually available. Jaime told us that would be fine but that she'd charge us for day use of the pools!!!! So instead of offering a discount or voucher for a drink for the inconvenience, she wants to charge us!!! After spending more time explaining to her how ridiculous that would be to charge us, she finally agreed to not charge. We travel a lot, and have been to many resorts, it's sad to say that this one was by far the worst experience we've ever encountered. I hope that they not only improve operations, but please train the managers better. They are in the hospitality industry, there was nothing hospitable about our experience.

I just had the most amazing massage with Annabelle. She is a lovely woman with very skilled hands. I went in feeling very stiff and sore and came out a new woman. She listened to me and did exactly what I asked which is not necessarily true with all masseuses. She found all the knots I had and a few that I didn’t realize were giving me pain. Murrieta Hot Springs resort itself was lovely and a very clean and inviting resort. I would highly recommend the place and definitely see Annabelle for great massage.

"We were there on October 9, 2024, and stumbled upon this amazing place by accident. It turned out to be one of the loveliest places we've ever been to! The moment we arrived, the staff welcomed us with such warmth and friendliness. We had the pleasure of meeting Rylee, who was one of the kindest and most helpful hosts we've ever encountered. I can't even begin to express how grateful my wife and I were for Rylee's attention and kindness. We feel so fortunate to have found such a peaceful and rejuvenating place. Rylee, thank you from the bottom of our hearts for all your help and your wonderful spirit!"!

The overall experience of Murrieta Hot Spring Resort was wonderful. During our entire stay, the resort was clean and the customer service was exceptional. I would like to highlight DYNAMIS FITNESS, Shelly the receptionist was wonderful in her customer service and the gym was not the typical hotel/resort gym. They had all the equipment for weight training and a separate functional room.