Cecil by Pearl Continental

Das zimmer war schmutzig und Service war nich schlecht

I recently stayed here for business purpose and totally loved the experience. Their service was too good. Immensely satisfied with my stay. All staff members including Manager Ops and housekeeping, they personally took care of the services throughout the stay. were very courteous and kind. The room was spacious, smelled nice and had beautiful interior. Stay at this place is the revival of Murree city offering comfortable stay with beautiful view. For anyone looking for an amazing experience and enjoy Murree’s serenity should stay here. Would love to come back to this place to stay every time i visit Murree.

Everything was really nice. Neat & clean room & bathroom along central heating & warm water. Staff was very efficient & helpful.

The checkin was pretty smooth. I was greeted by the staff before I parked my car and everyone was very welcoming. The room was pretty average. The worst thing about the room was the iron window frames that did no good in keeping the cold frosty air out. Even with the windows shut tight there were gaps that kept the room extremely cold. The electric heater in the room was on for the whole night but I kept struggling to be comfortable. There were no bins in the room when I arrived, no slipper, no chair, and TV remote was missing. All of which was later provided upon request. The room was mostly clean but there were tea stains on some tables that could’ve easily been wiped clean. There were some stains on the quilt cover too but it looked like they were permanent stains because the sheets were clean overall. The exhaust fan in the toilet did not work. Good things about the room were its size. There was a separate lounge with 2 sofa beds and 2 coffee tables. Another good thing was the split washrooms where the toilet was with the lounge while the shower was with the room. It lets more than one people get ready at the same time. Despite the mentioned shortcomings, I am overall happy with my trip and will definitely visit again but book a better room category.

Excellent service and staff are very professionally trained.

The hotel is very nicely maintained and in a great position. Staff members are friendly and helpful and it is a good place to stay or have a meal. There also are some good views from the terrace and the hotel is close to some lovely beauty spots. Needless to say, a car is essential