Grupotel Parc Natural & Spa

服務滿分 100/10

Hotel fantástico en primera línea de playa con todo tipo de comodidades. El personal, desde la dirección hasta la persona con la responsabilidad más liviana, se esfuerzan con gusto para hacerte la estancia inmejorable. Tiene todo tipo de instalaciones (comedor, kids club, gimnasio, piscina, salón con piano y juegos, varios restaurantes) y diversiones (actuaciones nocturnas, pádel surf, hamacas, ponys para niños, mini disco, juegos en la playa, Aqua gym, Aqua spinning). No vayáis, prefiero que haya habitaciones cuando yo quiera volver!

Excellent waiter service, attentive management, and outstanding food. Added to these advantages is the proximity to the sea and the abundance of greenery within the hotel grounds.

I think this was the 7th time we have returned this wonderful hotel. Perfect location with the beach and sea a short walk through the sand dunes and across the road the large nature reserve. The accommodation is excellent and the food superb. Choice, presentation and quality is wonderful with certain signature dishes that are of Gordon Ramsey quality. This is a maximum half board hotel and the feel is one of a peaceful retreat. We have come to know many of the excellent staff. The Director and other management office team together with the dining staff and waiters, and they could not be more welcoming and helpful. The suites are fabulous and located in a separate unit to the main building. In the evening there is some gentle entertainment outside each evening between 9 and 10 pm. The pool is such a pleasure, being a sequence of variable depths and walk in sections with a waterfall. Perfect for families and well behaved children, but not a location if water slides and more active pursuits are required. Whenever we are there we seldom hear English spoken as most of the guests seem to be German or Spanish and are all polite and respectful to other guests and staff alike. In all the years we have been we see familiar faces and it is clear that people return like we do year after year. While we enjoy other countries and hotels this is the one that draws us back time and time again. The location is close the the busy town of Alcudia, either by taxi or bus where there is a stop very close to the hotel.

Just returned from a week with my two teenage children at this beautiful hotel - it was total relaxation. The location is perfect with a choice of hotel sun loungers around the quiet pool/gardens or renting beds on gorgeous Muro beach. Kids loved taking complimentary paddle board to the beach. You have the nature reserve across the road (free & perfect for cooler days) plus bus stops nearby to explore the area. Food was consistently high quality with plenty of choice. Evening entertainment was brilliant. Lastly the staff - definitely the hotel's greatest asset. Thank you for making us feel so welcome 😊

This is truly fa wonderful hotel, its 5 star but not 5 star stuffy, 5 star in service. The staff in every area of this hotel are friendly, wonderfully helpful. From the reception, restaurant staff, pool staff nothing is too much trouble and the management are very hands on. The directors of the hotel lead by example and that makes this a truly wonderful hotel. The food and service in the dinning room are exceptional, rooms are wonderful and the hotel backs on to the beach, Playa de Muro a wonderful location