Pension Segura

Pensión limpia y correcta. Buena relación calidad/precio y buen trato. A 5-10 minutos de la estación del tren y del centro.

I do believe the hostel is ok for the price but I was facing some challenges as they trying to force me to leave the room in the reception even I know there is a penalty of 50 euros if I lost. I told reception that I'm aware and that I prefer to keep the key with me as I m going down to get something but he refuse by the end I told is a matter of minute. So this is cause me some kind of distress as after a friend of mine come to Collect something from me and I did ask my friend to come to take from the room as I have problem with my leg. Receptionist starting to behaving badly saying that my friend is not allow to enter to the room and if he does he should pay. This is absolutely unacceptable as I paid for the room and I'm not in prision so I told that is just a matter to get what I brought but the reception declined his enter. So I told him I have been everywhere and this is the first time I'm coming across with a place like this. I told him to show me the hotel police even he didn't have and told me to ask tomorrow I do think this kind of customer service is not what I was looking for

편안함 리셉션에 계신 분 너무 인상 좋으시고 친절하게 대해 주셔서 편안했어요. 체크아웃 후 짐보관도 해 주셔서 편하게 여행해서 좋았어요