Wild Elephant Resort

Hi, i think this is the most worst app in india, i am residing in alappuzha, as per my promise to my daughter we plan to go for a trip in munnar and she want pool resort, that's why i booked this resort via this app, we reached in adimali and call to resort two contacts, no one responded, we take a tea break, then i get call it was from resort saying that they are not ready for servicing us. Ask location no response and rooms not available. I ask about my concern they saying that money may be refunded it's not sure. I drove 140km(oneside) from my home reach around 4:30pm. I don't get any hospitality and service from you and that resort. It was a short vacation for us, trip was thrilling because we reach our at 3:00am. Nice experience. Super. Not recommended and never install. Best part is no contact person in your company for servicing and guidance. Ridiculous people i definitely going to consumer court. Our time. Our money. Our happy moments. My kids happiness everything you people destroy. I never ever recommend your mobile application. Because you people cheated. I lost my money. Who is responsible for my money. The resort people dire me. I know there is low and order. Today onward s i start to fight against you people for justice

The place is 40 min away from the city centre. The whole "wild elephant" thing is a gimik, they direct you to a place 1 hour away, where there may or may not be elephants. The place is average, not a lot of facilities, the pool had insects in it and is very small. The room we were given was small, and overall not worth the room price.

Location suoerb, rooms n pool give excellent view. Very nice & cordial staff eith good sevvices. Food variety a limit, if can manage then a wot h time spending.