Our stay at Viceroy Kopaonik was simply exceptional. Despite it being the end of the season, the service was flawless. We were personally contacted by Maria, the hotel manager, who ensured we were comfortable with extended spa access and a flexible dining experience where the chef prepared dishes to our preferences. A heartfelt thank you to Ivan Pantelić, Maja Lazić, Sofija Stanojević, and Aleksandar Hajduković—your kindness and professionalism truly made our stay special. We can’t wait to return!
Käännä
Majoituspaikan vastaus: Dear Dr. Elsherif, What a joy to read your review—thank you from the bottom of our hearts! It was a true honor to be your hosts. Your kind words about our team mean everything, and we can’t wait to welcome you back! With gratitude, Marija Rakovic & Viceroy Kopaonik team
Verified traveler
Majoittunut 3. 2025
Muu
2.0/10
Lähetetty 15.4.2025
Not Viceroy like in other countries
Pretty disappointed, could be cause it was not in high season but still..
Käännä
Majoituspaikan vastaus: Dear Olivera,Thank you for taking the time to share your impressions.We are truly sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we take it seriously as we continually work to improve.While the atmosphere outside the high season can feel a bit different, we strive to deliver the same level of service and hospitality throughout the year. We would love the opportunity to welcome you back during a livelier period and offer you the full experience we are known for.If there is anything specific you would like to share that could help us improve, please feel free to reach out to us directly.Kind regards,Marija Rakovic Reservations Manager
Navigator41578959221
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 19.3.2025
Great food with variety to suit all tastes. Excellent spa and fitness center. One step from the ski slopes. Hotel stuff were polite and helpful. If there s one thing that strike me differently, that was the extra charge for the ski locker. Overall it was a great stay.
Käännä
Majoituspaikan vastaus: Dear Navigator, Thank you for sharing your impressions! We're glad you enjoyed the diverse cuisine, relaxing spa, and direct slope access. It’s great to hear our team made your visit even more pleasant. Regarding the ski locker fee – your input is valuable and helps us enhance our service. Looking forward to your next visit!
Shabo2
Majoittunut 2. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 11.3.2025
Beautiful hotel, great rooms, great service... The best hotel gym that i have ever seen. Great spa, outdoor pool.... the slope view is amazing. The whole hotel is very well maintained, clean... Easy access to ski lift. I would highly recommend it to everybody. We will certainly be back next year.
Käännä
Majoituspaikan vastaus: Dear Shabo2 , Thank you for your wonderful feedback! We’re so happy to hear that you had an exceptional stay with us. Your kind words truly motivate us to continue providing the best possible experience for our guests. We look forward to welcoming you back next year! Best regards,
Coastal765792
Majoittunut 1. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 24.2.2025
Excelent position for skiing, closest to terrains, friendly stuff, good selection for eating, even though the choices were reduced compared to previous years. Excelent welcome and welcome amenities. Litle slow check out but probably because it was very crowed period while we were staying. Overall very good stay, and probably we will visit again next year.
Käännä
Majoituspaikan vastaus: Dear Coastal, Thank you for your wonderful feedback! We're so happy to hear you had a great stay and enjoyed your time with us. We truly appreciate your understanding regarding the checkout process during a busy period. We look forward to welcoming you back next year for another fantastic visit! Best regards, Marija Raković Front Office & Reservation Manager