Courtyard Flint Grand Blanc

Room was clean, however, the bed sheet had cuts in them. There was no bath mat in the room and that made the tile floor very slippery when wet. They do have a breakfast but it’s pay as you go, not like free breakfast at other hotel in the area.

Could of been set up better... but still nice... We were only there for the night...

The hotel is getting tired and needs a facelift

******* had a glitch so the hotel did not have a card number on file when we got here. They had to call ******* to get it and took a half hour. Either that or we had to pay double and try to get our money back from *******. The elevator broke while we were at the hotel. The shower did not want to drain. But the customer service rep Ashley was the best!!

Lobby looked decent but hotel floor smelled Mattress had stains, walls and furniture was stained . Telephone in room didn't work all the buttons was missing. I immediately asked for a refund. I've never ever seen a marriott that looked so disgusting ! It needs to be gutted and remodeled. I wouldn't recommend anyone to stay at this hotel !

Upon checking in the front service lady was very rude I wasn't informed that I could not pay with my cash app card she proceeds to rudely put a stand with catds it in my face with an attitude telling me we do not accept these kinds of card which is fine I did have cash. We were looking forward to using the jacuzzi it was not working they said that it was broken that was one of the main reasons we also put your hotel but didn't get to enjoy that other than the rude service desk lady on Friday the same one was there this morning on Tuesday as we checked out didn't greet me was rude all she did was ask for my name didn't say thank you nothing whatsoever handed me back my deposit. I will waiting for our Uber to leave the hotel another couple comes in she greets him smiles and tells him thank you for staying I've never been treated so rudely before and we will never be staying in this hotel ever again. And that is all because of this particular lady. The rest of your staff was amazing especially Miss Ashley she went above and beyond to accommodate us because the kitchen did not have everything for certain meals but she was very apologetic and sweet the rest of your staff was great as well.