Four Seasons Hotel Mumbai

Smart hotel and rooms, great location and great price on trip.com. Breakfast was good. The Pool was not open during our trip but they offered to take us to the nearby ITC. Rooftop bar is good fun and the 33rd floor is a good place for business meetings. Restaurant on the ground floor also served good food and the staff were all very attentive and friendly.

1. Bathroom power plug stopped working had to plug hair dryer outside. 2. Toilet flush doesn’t stop flushing need a wrestling match with flush button to stop the water flushing  3. Went to AER rooftop bar with a colleague, Bartender and server didn’t bother to give menu, didn’t bother to take order. 4. 3rd day room service forgot to place water bottles. 5. No initiative to change bed linens during my 4nights stay. 6. Breakfast: Japanese bento had to be pre ordered a day before on the day itself took about 20 mins to arrive after pre ordering. Tofu was hard and chewy, seaweed in miso soup also hard and chewy like eating grass. It takes about 15 mins to get a cup of tea. Overall poor quality of service.

出張で滞在。立地は中心部から外れるが非常に清潔感があった。サービスも行き届いており非常に満足した滞在であった。