Oakwood Hotel & Residence Surabaya arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We are pleased to know that you found the room to your liking. Your comments are truly appreciated, and we hope to welcome you back for another enjoyable stay with us.Warm regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for sharing your kind feedback. We are delighted to know that you enjoyed our convenient location and the easy access to many shopping malls nearby, which indeed makes staying at Oakwood Hotel & Residence Surabaya even more enjoyable.Your comments are greatly appreciated, and we look forward to welcoming you back for another pleasant visit.Warmest regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Mr. Feiyang,Warm greetings from Oakwood Hotel & Residence Surabaya!Thank you for sharing your feedback with us. We truly regret any inconvenience caused by noise during your stay, particularly during the night hours.Please allow us to inform you that the motorcycle noise you may have heard originates from a small number of privately owned vehicles on public roads, many of which have been modified beyond standard noise levels. While this is unfortunately beyond our control, we understand how it may have affected your rest, and we sincerely apologize for the disturbance.We kindly ask for your understanding, and please rest assured that we remain committed to providing the most comfortable and pleasant environment possible for all our guests.We hope to have the opportunity to welcome you back for a more restful experience in the future.Warm regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Kepada Bapak/Ibu Tamu yang terhormat,Terima kasih telah meluangkan waktu untuk memberikan ulasan positif mengenai pengalaman menginap Anda bersama kami. Kami sangat senang mengetahui bahwa Anda merasa puas dengan ukuran kamar kami yang luas serta pelayanan yang kami berikan.Komentar Anda sangat berarti bagi kami dan menjadi motivasi untuk terus memberikan pelayanan terbaik bagi setiap tamu. Kami juga sangat senang dapat menjadi pilihan akomodasi yang yg tepat di kawasan Surabaya Timur.Kami nantikan kunjungan Anda berikutnya.Salam hormat,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you sincerely for taking the time to share your kind review.We are truly pleased to learn that you enjoyed a comfortable and memorable stay at Oakwood Hotel & Residence Surabaya. It brings us great joy to know that you appreciated the spaciousness and cleanliness of the room, the warm hospitality of our team, and the variety offered at breakfast.Your feedback is a wonderful encouragement for us to continue delivering exceptional service. We look forward to welcoming you back in the near future.Warmest regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Yth. Bapak Gunawan,Terima kasih telah meluangkan waktu untuk memberikan masukan kepada kami.Kami mohon maaf apabila variasi menu sarapan yang tersedia belum memenuhi harapan Anda. Masukan ini sangat kami hargai dan akan menjadi bahan evaluasi bagi tim kami agar dapat terus meningkatkan kualitas layanan, termasuk dalam hal pilihan menu sarapan.Kami berharap dapat menyambut Anda kembali dengan pengalaman yang lebih baik ke depannya.Hormat kami,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Ms. Lily,Thank you very much for your kind review and for staying at Oakwood Hotel & Residence Surabaya.We’re delighted to know that you enjoyed the cleanliness of our hotel, the completeness of our facilities, the friendliness of our team, and the variety of our breakfast offerings. Your appreciation means a great deal to us and inspires our team to continue providing exceptional hospitality.We look forward to welcoming you back in the near future.Best Regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Luoyepiaolingu, Thank you for choosing to stay at Oakwood Hotel & Residence Surabaya, and for sharing your gracious feedback with us.We are truly delighted to learn that you appreciated the spacious comfort of your room and the convenience of our location. At Oakwood, we are dedicated to creating a warm and welcoming environment where our guests feel at ease, and it is most rewarding to know that your experience reflected this commitment.Your kind words serve as a great source of motivation for our team, and we deeply value your recognition. We sincerely look forward to the opportunity of welcoming you back for another memorable stay in the near future.Should you require any assistance or have special preferences for your next visit, please do not hesitate to reach out to us directly.With warmest regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Mr/Ms. Maniz,Thank you for your wonderful review of your recent stay at Oakwood Hotel & Residence Surabaya.We are thrilled to hear that you enjoyed the spaciousness, cleanliness, and complete amenities of our Executive Room. It is always our goal to exceed our guests' expectations, and we are delighted that our facilities left such a positive impression on you. We also appreciate your kind words regarding our in-room dining, and we are pleased that you found the meals to be delicious.Your recommendation means a lot to us, and we look forward to welcoming you back in the future for another exceptional experience.Warm regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Ms. Yesy Gunawan,Thank you for sharing your kind feedback regarding your recent stay at Oakwood Hotel & Residence Surabaya.We’re delighted to know that you had a comfortable and satisfying experience with us, and that the air conditioning in your room added to the overall comfort. Your satisfaction is truly our priority.We hope to have the pleasure of welcoming you back soon.Warm regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your recent experience with us.We are pleased to know that you found the room spacious and the breakfast enjoyable, your comfort and satisfaction are always our priority. While we note your impression regarding the room’s appearance, please rest assured that your feedback is truly appreciated and will be considered as we continue enhancing our facilities and guest experience.It was a pleasure having you with us, and we hope to welcome you back again in the near future.Warm regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Mr/Mrs. Tao,Thank you most sincerely for your gracious feedback. We are truly delighted to know that you were impressed by the facilities and services at Oakwood Hotel & Residence Surabaya.Your kind recommendation is deeply appreciated and serves as a meaningful endorsement of our commitment to excellence. It would be our utmost pleasure to welcome you and your friends back for another exceptional stay in the future.Warmest regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you sincerely for choosing to return to Oakwood Hotel & Residence Surabaya.It is truly an honour to be your preferred choice, and we are delighted to know that your experience with us has inspired your continued visits.We look forward to the pleasure of welcoming you back again soon, and to providing you with another exceptional stay.Warmest regards,Joko MulyonoExecutive Assistant Manager

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind feedback.We’re delighted to hear that you enjoyed the spacious room, cleanliness, and the comfort of the bed during your stay with us. Your satisfaction is our top priority, and it’s wonderful to know we were able to provide a pleasant experience.We look forward to welcoming you back to Oakwood Hotel & Residence Surabaya in the near future.Warm regards,Joko MulyonoExecutive Assistant Manager