Pantokrator Hotel

The hotel advertises a superior room with beautiful photos on their website. In reality, we were placed in a room that looked completely different and more like a hostel. In particular, the shower had a plastic curtain and broken shelves. Our room didn’t even look like a standard one. We asked the reception to change our room, but they told us that this was a superior room and that all rooms just look different. They also said the hotel was fully booked and couldn’t offer us another room. Later, we overheard another couple complaining about the same issue and receiving the exact same response. In the end, the hotel sells more expensive rooms but accommodates guests in the cheapest ones. Very disappointing experience.

The hotel is in a beautiful location, within a 5 minute walk of the beach with amazing sea views from the balcony. All the hotel employees are incredibly welcoming, attentive and friendly. Special mentions go to Manos and Anastasia from the pool bar and Alice in the restaurant.

Had a very enjoyable week at this hotel Views from the hotel and room were absolutely stunning. I often couldn't concentrate on my book because I was too busy enjoying the view. We stayed in an economy room which was down near the carpark. It had everything that we needed with comfortable beds, a great shower and a huge fridge. AC and WiFi worked well. Hotel is spotlessly clean and all staff are so efficient, helpful and welcoming. We were half board and thoroughly enjoyed breakfast and dinner. There were plenty of different choices and all dishes were really good. My son has food allergies and the chef took the time to come out every night to show us what dishes he could have. My son said he didn't know food could be so good! Snack bar was great too. Yes, the walk to the hotel from the beaches is steep but they will taxi you up and down in the mini bus if you want. The young man who drives the mini bus saw us walking along the road in the heat and kindly turned round to pick us up. Would definitely recommend a stay here. Thank you to all the staff for making our holiday so enjoyable.

Cleanliness was good,but not at the highest level. We had to climb on top of the hill. Maybe there's and option to accommodate people with children at a lowest level and not needing to walk all the way up. Food was excellent with loads of variety. Vegan options could be better . Restaurant staff is very friendly, reception team could improve friendliness. Prices are super high on the entire island. Going out on a day trip we arrived up north where the signal is so bad due to Albanian borders and we have not been warned at the reception. I think it should be told to tourists that traveling up north can be tricky with the internet signal.

Everything was OK except one thing. This hotel is absolutely NOT suitable for anyone, of any age, with mobility issues. Do not stay here; very steep paths, steps and no lift. In the heat it’s very unpleasant. Nice hotel, shame about it clinging to the foot of a mountain.

Fabulously relaxing holiday. Room was well appointed With a really comfortable bed, excellent shower and bathroom and a stunning view. TV you can cast your Apps to and an excellent Wi-Fkc it Quick and easy check- in and then a lift to the room with luggage. We were after midnight so the walking up the steps element was unapparent till the next day! Ok It’s steep but the views are the payoff- you get used to it and there is always cheery Nandy and his shuttle service to take the strain now and again! The breakfasts and dinner offering was great. Always hot and always something for everyone, plus salads and breads. Pool is quite cold but as we got the the 30• + heat towards the end of the week it was a welcome - it was spotless as was the rest of the hotel. The modern sleek reception and bar are a pleasure to be in. Staff - the most excellent friendly and efficient staff EVER! Maria and Thannos, Carla, Alice and Manos looked after us so well all week. Usually in Greece you expect an element of laid back service, not at the Pantokrator. Service was quick and courteous, the team work is always apparent. There are so many islands and places to visit in Greece but we will definitely return to this hotel and Barbati . 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️