Mountain Lodge Telluride

Not a great experience. Last minute booking for us as we decided to stay in Telluride instead of Ouray. Booked directly through their website. Website clearly states no hidden fees, and the sign out front and website says $39 valet AVAILABLE but this is MANDATORY. Not a dealbreaker, but I mentioned to them their website did not explain this. Website also states easy cancellation, but email after booking said absolutely no cancellations, but this may have been due to me booking same-day. I booked this location specially because it had an onsite restaurant and pool, which we learned were closed as soon as we arrived due to a wedding (again, not mentioned on website). Had to walk down the hill to our building with our luggage. Valet kid said “oh you have a great view of the mountains down there”. First floor view of mountain was nearly completely blocked by trees. There is no AC! I don’t believe this was listed on their website either. No screen on balcony doors, so could not keep those open overnight. The “tiny rooms” do not have king size beds so we were forced to book a king size suite, which we never would’ve done for one night. Rooms need upgrades (peeling paint). No body wash in room, just a tiny hand soap. Got out the iron to press a pair of white/red pants to go to dinner. The last person who used it obviously burned something on it and it wasn’t cleaned, so it ruined my pants. Management seemingly reluctantly gave us a discount, but didn’t really bother to apologize for the inconvenience. Should’ve booked elsewhere or an AirBnb…the cost would’ve been the same.

Robert at The Mountain Lodge Telluride truly went above and beyond for us as wedding vendors! When we arrived in our large van, he was incredibly quick to assist with unloading and directing us to the reception area. We were initially concerned about parking our oversized vehicle and needing to move it, but Robert skillfully managed to secure us a fantastic spot directly across from the lobby – a huge relief and time-saver! He also made sure we got a room conveniently located near the reception space and was able to accommodate an early check-in, which was incredibly helpful for our setup schedule. Robert's proactive assistance and positive attitude made our arrival and setup so much smoother than anticipated. His exceptional service made our experience as vendors at The Mountain Lodge Telluride a truly positive one. We highly recommend him!

O stars for the disgusting hair filled bed I was forced to sleep in since they wouldn’t switch rooms. Tub was ghetto, unpainted, and dirty. When told, I got sad from the guy at front desk. Just excuse from front desk as to why the room was disgustingly. Also waited for the shuttle for a century after calling for the shuttle 5 times. Never again.

We had a great spring break in Telluride - it never disappoints! This was our first time staying at Mountain Lodge Telluride. I wanted to shout out to a few people who made our stay extra pleasant. Brian made great coffee and treated us with a smile each morning! Levi was quick with the shuttle, golden nuggets of advice, and humor! I didn't get everyone's name, but the golf cart drivers saved the day by taking us to and from our room when the road was icy! Everyone was kind and helpful - thanks!

We love Mountain Lodge have been staying here for years. It's a great balance of cost, ease of ski in/out, easy access to Gondola, shuttle to store or Mountain Village, etc. Staff is always great. The only downside is that the rooms are SO HOT! Even with the thermostat cranked down, the in-floor heating of the building keeps the rooms too warm. It was close to 0ºF outside our last night this year, but we still had to keep a window cracked to keep the room comfortable.

The Villagers Ski Club visited Telluride and stayed at the Mountain Lodge. We had a group of 34 and worked with Sam Barnes and Kaitlyn James to set up everything from various room configurations (which changed several times prior to arrival), bell hop services, a “Welcome Party and Dinner” at their restaurant: The View, upon arrival and of course all or our needs related to skiing (rentals, locker keys, etc). The suites/condo rooms were very accommodating and the kitchen’s had everything necessary to have some meals in. Great air conditioning (heating) and plenty of hot water. The hotel staff was always available for any special requests and even did a house keeping service laundry service mid week (we don’t see this very often!). All-in-all, everything was perfect!! Thanks to all the staff there, especially Sam and Kaitlyn.